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Customer Success Representative III at Artera has been filled or removed.
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Customer Success Representative III
$28 - $35/yr(employer-provided)
↑4 30dH-1B · 2 FY23
Description
About Us: Artera is an AI startup that develops medical artificial intelligence tests to personalize therapy for cancer patients. Artera is on a mission to personalize medical decisions for patients and physicians on a global scale.
As a Customer Success Representative III (CSR III) at Artera, you will operate as an experienced customer advocate and operational expert, delivering a high standard of service while driving meaningful improvements to the overall customer experience. In this role, you will take full ownership of critical escalations, serve as a lead collaborator across departments, and spearhead initiatives to optimize workflows and scale support. You’ll mentor peers, identify systemic issues, and influence policy and process development. Your work will have a direct impact on operational excellence, customer retention, and Artera’s ability to scale with quality.
There are 2 Openings for this Position:
The hours of this role are:
Monday through Friday, 5 AM - 1:30 PM PST
OR
Monday through Friday, 7 AM - 3:30 PM PST
Equal Employee Opportunity: At Artera, we value bringing together individuals from diverse backgrounds to develop new and innovative solutions for patients and physicians. As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information gender identity or expression, sexual orientation, marital status, protected veteran status, or any other legally protected characteristic.
Artera
DIAGNOSTICS
AI Diagnostics
LocationCA - Los Altos
Open Jobs8
This listing was originally posted on Artera's careers page. Formulate is an equal opportunity job aggregator and is not involved in the hiring process. Where salary information is estimated, it is derived from BLS industry benchmarks and may differ from actual compensation.