Service Support Specialist (F/M) - Fix-Term Contract until 31.12.2026

As a key pillar of the Service Organization, Service Support strengthens our competitive edge by supporting Service Engineers, coordinating cross‑functional processes, and ensuring efficient, timely service delivery. Through clear and structured workflows, we aim to maximize customer satisfaction and provide consistent, high‑quality service.<br><br>In this context, we are looking for a Service Support Specialist (F/M) on a Fix-Term contract (until 31.12.2026) for our offices in Madrid.<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p><b>Grow with us - Your Responsibilities :</b></p><ul><li><p>Processing orders, invoicing, and handling incoming calls</p></li><li><p>Creating contracts, registering new suppliers, and monitoring key accounts</p></li><li><p>Coordinating with the field sales team</p></li><li><p>Preparing daily, weekly, monthly, and annual reports</p></li><li><p>Assisting the department manager</p></li></ul><p></p><p><b>What will convince us :</b></p><ul><li><p>Bachelor Degree and at least two years of successful experience in customer service</p></li><li><p>Autonomous and well‑organized, you demonstrate strong adaptability</p></li><li><p>Your English level allows you to communicate easily both in writing and orally</p></li><li><p>You must be proficient in SAP, particularly the Service Module, as well as other management software<br /> </p></li></ul><p><b>Please note that we can only consider applications submitted in English.</b><span> </span></p><p></p><p><b>About Sartorius </b></p><p></p><p>Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide. </p><p></p><p>We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.</p><p></p><p>Join our global team and become part of the solution. We are looking forward to receiving your application. <br /><a href="https://www.sartorius.com/careers" target="_blank">www.sartorius.com/careers</a></p>