Customer Service Representative I

Wilbert Funeral Services, Inc.<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p><span>As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—</span><span>you’ll</span><span> be doing things that matter, leading at every level, and winning a better way. </span><span>We’re</span><span> committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where </span><span>everyone’s</span><span> empowered to be their best.</span></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p>Answers routine questions and issues from external or internal customers. Frequently escalates more complex customer complaints or issues to more senior customer service representatives. Typically has 0-2 years of experience and works under close supervision. Incumbents working in a call center environment should be matched to call center positions instead of this role. Match only non-exempt incumbents to this position.<p style="text-align:inherit"></p><p style="text-align:inherit"></p>Answers routine questions and issues from external or internal customers. Frequently escalates more complex customer complaints or issues to more senior customer service representatives. Typically has 0-2 years of experience and works under close supervision. Incumbents working in a call center environment should be matched to call center positions instead of this role. Match only non-exempt incumbents to this position.<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:left"><span>Following receipt of a conditional offer of employment, <span>candidates will be required to complete additional job-related screening processes</span> as permitted or required by applicable law</span>.</p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:left">We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to careers&#64;marmon.com, and please be sure to include the title and the location of the position for which you are applying.</p>