Customer Service

This role is responsible for processing service and parts orders, supporting internal coordination, and handling external customer inquiries via email, phone, and Kakao E-Service. You will play a key role in ensuring smooth communication and efficient service delivery to both customers and internal teams.

🔹 Key Responsibilities

• Manage service and parts orders (entry, tracking, and follow-up)
• Handle customer inquiries through email, phone, and Kakao E-Service
• Support order processing in SAP CRM (experience is a plus, not required)
• Coordinate with internal teams to ensure timely execution
• Provide administrative and operational support as needed

🔹 What We’re Looking For

• Responsible, reliable, and detail-oriented
• Strong communication skills (both written and verbal)
• Positive attitude and teamwork mindset
• Proactive and willing to learn

Customer support or related experience is a plus, but not required—we value attitude, accountability, and collaboration