Customer Manager Oncology

Job Description

Oncology sales team seeks to fill positions of a Customer Manager role in Poland in the following territories: woj. małopolskie i woj. podkarpackie.

Customer Manager, Oncology is responsible for the promotion of our oncology portfolio.

Maintaining and establishing relations with assigned and potential customers in his/her territory to achieve/exceed sales objectives for our Company products. Building a positive image of our Company and products. Achieving set sales objectives for promoted products according to sales plans and allocated budget.

 

Main responsibilities are as follows:

· Plans and executes a comprehensive sales process focused on partnering with customers in the short and long-term to improve patient outcomes and market access.

· Leverages understanding to expand relationships with own customers and to assist colleagues or assist with coordination of account team activities.

· Effectively partners with customer accounts to apply solutions/resources in innovative ways to meet customer needs and improve patient outcomes.

· Has in-depth understanding of the competitive/ payer landscape, the economic/ market environments and the particular issues impacting their customers.

· Develops and executes both short- and long-term account plans.

· Maintains and applies a solid understanding of relevant information, clinical studies/data regarding the disease states of assigned products and awareness of our company's product portfolio.

· Understands the full range of solutions and resources.

· Has latitude to adapt sales strategies achieve longer-term our company's and customer goals.

· Coordinates and integrates information/ resources/ solutions.

· Manages own sales expenses, and monitors related expenses/ investments (e.g., marketing, promotion, implementation support).

· Drives initial allocation of investment choices and re-allocation of resources based on changing opportunities.

· Provides input into development of the profit plan for the next level of management.

 Qualifications:

· Bachelor’s degree with relevant experience preferred.  Degree concentration related to function of the job

· Self-motivated and energetic with drive to excel

· Strong scientific profile, ability to understand and discuss scientific data and arguments

· Excellent communication skills

· Customer focus, excellent customer relationship

· Positive attitude with can do and growth mindset with ability to meet deadlines and handle challenging assignments.

· Loyalty, honesty, team worker

· Good planning and organization, analysis and problem solving, creative thinking

· Listening and learning (ready to receive feedback)

· Competent presentation skills

· Very good command of English and Polish languages

· Computer and digital skills

Required Skills:

Account Management, Adaptability, Customer Relationship Management (CRM), Customer Relationships, Interpersonal Relationships, Market Analysis, Oncology Sales, Order Processing, Product Knowledge, Proven Commitment, Revenue Generation, Sales, Sales and Operations Planning (S&OP), Sales Forecasting, Sales Objectives, Sales Reporting, Sales Training, Strategic Planning, Strategic Selling

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Not Applicable

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:

05/1/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.