Customer Experience Representative - GenMed GP (桃竹苗)

<p><b>About the job</b></p><ul><li><p>Achieve quarterly sales targets according to priority.</p></li><li><p>Business bridge between Company and responsible Customers (GP).</p></li><li><p>Optimize and maintain customers experience based on targeting profile.</p></li><li><p>Identify and maintain the relationship with key customers.</p></li><li><p>Provide professional expertise on the job.</p></li><li><p>Take responsibility for Customer experience activities.</p><p><i> </i></p></li></ul><p><b>Main responsibilities:</b></p><ul><li><p>Optimize customer experience by detailing product FAB and optimizing clinics’ patient journey to obtain prescribing commitment.</p></li><li><p>Develop and maintain good relationship with key HCPs.</p></li><li><p>Provide customer service support to customers by responding and solving customers’ concern with adequate product knowledge and optimal selling skills.</p></li><li><p>Fulfil the sales force effectiveness requirement in maintaining HCP call record, providing daily report, monthly report and sales forecast punctually.</p></li><li><p>Plan and execute the customer experience plan based on prioritized target HCPs.</p></li><li><p>Develop new GP customers and optimize product profit margin through good price negotiation skill.</p></li><li><p>Provide company with market intelligence include competitive products information and strategy related activities.</p></li><li><p>Collaborate with cross-functional colleagues (e.g. marketing, medical) to execute assigned programs to obtain maximized business impact.</p></li><li><p>Meet all requirement of company  compliance policies.</p></li><li><p>Sanofi employee must understand of own roles and responsibilities in avoiding health risk (Health), preventing accidents (Safety) and environment protection (Environment).</p></li><li><p>Involved in any such activities must comply with HSE policy.</p><p><i> </i></p></li></ul><p><b>About you</b></p><p></p><p>Education: </p><ul><li><p>University (Bachelor of Science)/Diploma major in Pharmacy or related fields is preferable.</p></li><li><p>Business graduate (Bachelor of Commerce, Business Administration) is acceptable with successful experience in the industry</p></li></ul><p></p><p>Experience &amp; knowledge: </p><ul><li><p>2-3 years’ sales working experience in industry</p></li></ul><p></p><p>Core competencies /skills: </p><ul><li><p><i>N</i>ative in Mandarin and fluency in Taiwanese is a plus.</p></li><li><p>Job knowledge.</p></li><li><p>Job skill.</p></li><li><p>Initiative.</p></li><li><p>Aggressive.</p></li><li><p>Team spirits.</p></li><li><p>Integrity.</p></li><li><p>Coping with stress.</p></li></ul><p></p><p><b>Why choose us?</b></p><ul><li><p>Bring the miracles of science to life alongside a supportive, future-focused team.</p></li><li><p>Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.</p></li><li><p>Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.</p></li><li><p>Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.</p></li></ul><p></p><p><b>Our Values</b></p><ul><li><p><b>Aim Higher:</b> Focus on what matters, set high standards and move with urgency to deliver at speed. Learn from setbacks to achieve tomorrow’s breakthroughs.</p></li><li><p><b>Act for Patients:</b> Improving patients’ lives drives everything we do, every day. We aim for simplicity and partner with others to go faster and further for patients. We eliminate barriers to access.</p></li><li><p><b>Be Bold:</b> Take thoughtful risks, seize opportunities and think beyond what’s possible to accelerate our science and drive compelling growth.</p></li><li><p><b>Lead Together:</b> Build trust and collaborate openly on our shared goals, celebrate collective wins and foster a sense of belonging.</p></li></ul><p style="text-align:inherit"></p><p style="text-align:inherit"></p><h1>Pursue <i>progress</i>, discover <i>extraordinary</i></h1><p>Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.</p><p></p><p>At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.</p><p></p><p>Watch our <a href="https://www.youtube.com/watch?v&#61;SkpDBZ-CJKw&amp;t&#61;67s" target="_blank">ALL IN video</a> and check out our Diversity Equity and Inclusion actions at <a href="https://www.sanofi.com/en/our-responsibility/equality-and-inclusiveness" target="_blank">sanofi.com</a>!</p>