Customer Care / Order Processing Coordinator

Interacts with customers and sales team members via phone or email to coordinate the correct order intake and entry, coordination of order fulfillment, shipment tracking, and invoicing support. You will spend most of your day managing incoming customer orders and inquiries via email and phone, entering orders into the ERP system, confirming order details, tracking shipments, and working with internal teams to resolve routine issues. Accuracy, responsiveness, and professionalism are critical to success in this role.