When our values align, there's no limit to what we can achieve.
 
At Parexel, we all share the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market access, every clinical development solution we provide is underpinned by something special - a deep conviction in what we do.

Each of us, no matter what we do at Parexel, contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally, we do it with empathy and we're committed to making a difference.

This is a fixed term contractor role until April 2027.

The role can be fully remote and open to consider site level start up activities experienced candidates who are interested in career experience in global CRO.

Key Accountabilities: 

Clinical Trial Site Activation: 

• Initiate and coordinate activities and essential documents management during start up towards the compilation of a high quality Investigator Initiation Package (IIP) leading to approval for site initiation  

• Provide support to resolve issues or concerns and timely escalation of site issues where applicable  

• Prepare, validate and submit regulatory documents such as completed IIP, Institutional Review Board (IRB) approval forms, FDA 1572/Attestation Form, for internal regulatory approval within required timelines  

• Manage and coordinate with other supporting roles to ensure timely site activation and operational activities  

•  Support the compilation of the Central Investigator Review Board package and submissions to approval of the study (where applicable) and other committees as per country requirements  

• Coordinate the timely communication, documentation and responses between client and central ethics committee to bring clinical study to approval (country dependent)  

• Support investigators sites with local IRB workflow from preparation, submission through approval  

• Assist with the preparation, handling, and distribution of clinical documentation and reports according to the scope of work and standard operating procedures  

• Support and implement activities in Shared Investigator Platform (SIP) to align with the client’s strategy as it relates to the role 

Clinical Trials Conduct: 

• Post site activation, initiate and coordinate activities and essential documents management with the investigator’s sites towards the compilation of a high quality documents and updates through the life cycle of a study such as the documents management for protocol amendments, FDA 1572/Attestation revisions, ethics committee annual approvals and other activities required during study conduct  

• Ensure maintenance of IRB/Ethics and other committees’ activities as applicable  

• Responsible for timely filing of documents to Trial Master File (TMF) and assisting with periodic quality review of study files for accuracy and completeness  

• Accurately update and maintain clinical trial systems that track site compliance and performance within project timelines  

• Supports investigator sites, and study teams in preparation for and providing responses to site audits / inspections 

Communication: 

• Maintain ongoing contact and communication with the study team and respond promptly to study team and investigator site requests  

• Provide functional updates on a country and site level as required  

• Establish tools for efficient updates to study team as needed regarding site status, issues, delays, approvals  

• Disseminate central or local ethics approval to study team and Investigator sites where applicable  

• Communicate local sites approvals to study team members and stakeholders 

Clinical Trial Site Support: 

• As needed, perform, awareness session with site personnel on client requirements and to ensure ongoing compliance with study documentation in accordance with prevailing laws, Good Clinical Practices, and client standards  

• Identify and resolve investigator site issues within required timeframes; align with study team and local country colleagues on corrective and preventative actions to close open issues and to prevent recurrence / persistence of issues 

Subject Matter Expert (SME): 

• A good understanding of the site activation requirements and processes within the country/region and be able to learn and potentially implement in more than one country  

• May be assigned as Site Activation Partner Point of Contact (PoC) on a study conducted in multiple countries  

• May be assigned as an SME on a system and/or process, and represent the SAP function as applicable  

• May represent the SAP role on global initiatives  

• Able to act as an SME on projects and initiatives, as requested  

• Support the mentoring of new hires on processes/ systems 

Compliance with Parexel standards: 

• Complies with required training curriculum  

• Completes timesheets accurately as required  

• Submits expense reports as required  

• Updates CV as required  

• Maintains a working knowledge of and complies with Parexel processes, ICH-GCPs and other applicable requirements 

Skills: 

• Knowledge of clinical research and development processes, key operational elements of a clinical trial, and ability to gain command of process details 

• Understand the quality expectations and emphasis on right first time  

• Compliance with all applicable company, regulatory and country requirements  

• Attention to detail evident in a disciplined approach  

• Ability to work independently and also as a team member  

• Ability to organize tasks, time and priorities, ability to multi-task  

• Understand basic medical terminology, GCP requirements and proficient in computer operations  

• Ability to use and learn systems, and to use independently  

• Microsoft Suite o Clinical Trial Management Systems (CTMS)  

• Electronic Trial Master File o Electronic Investigator Site File (e.g. Florence) 

• Document exchange portals o Shared Investigator Platform o Ethics, National Networks and Governing Bodies Portals and platforms (as needed) 

• Flexible and adapt to off working hours in a global environment (when applicable)  

• Able to travel as needed, including some international travel possible 

Knowledge and Experience: 

• Experience working in the pharmaceutical industry/or CRO in study site activation preferred  

• Knowledge of clinical trial methodologies, ICH/GCP, FDA and Global and local country regulations  

• Must be fluent in local language and in English. Multilanguage capability is preferred  

• Individuals based in Canada: Bilingualism (French, English) is preferred  

• Effective verbal and written communication skills in relating to colleagues and associates both inside and outside of the organization  

• Good technical skills and ability to learn and use multiple systems 

Education: 

• School diploma or certificate with equivalent combination of education, training and experience or Bachelor of Science or Bachelor of Arts or equivalent  

• Education in life sciences discipline is preferred  

• Minimum 2 years relevant experience in clinical site management