Commercial Support Associate - Netherlands

What if the work you did every day could impact the lives of people you know? Or all of humanity?<h2></h2><p style="text-align:inherit"></p>At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.<h2></h2><p style="text-align:inherit"></p>Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.<h2></h2><p style="text-align:inherit"></p><div><h1>Commercial Support Associate (6-Month Fix Term Contract, Part-Time) Netherlands</h1><p></p><h2>Hybrid working arrangement, approximately 3 days per week</h2><p></p><p>As Commercial Support Associate here at Illumina in the Netherlands, you will provide maternity leave cover within the Netherlands commercial team, ensuring continuity of customer engagement and day-to-day commercial operations during the leave period. This temporary, part-time role plays a key part in supporting existing customer relationships, managing ongoing opportunities, and coordinating internal stakeholders to maintain a high-quality customer experience. You will work closely with the local commercial team and cross-functional partners, acting with a strong sense of accountability and a customer-first mindset aligned to Illumina’s value of Make Customers Heroes. This role is ideally suited to someone who enjoys variety, collaboration, and supporting commercial success in a dynamic environment.</p><p></p><p><i><b>Illumina&#39;s employee benefits are industry-leading and include, flexible time off, private medical insurance, compassion and care time off, leisure travel insurance, pension, employee stock purchasing program, volunteer time off, and much more!</b></i></p><div></div><div></div><p><b>Why You: </b></p><p></p><p></p><p>You are someone who enjoys working in a commercial, customer-facing environment and takes pride in delivering reliable, high-quality support. You bring strong organisational and communication skills, enabling you to manage multiple priorities while working independently and coordinating effectively across teams. You are comfortable engaging with customers and internal stakeholders, acting with integrity and follow-through in line with Illumina’s commitment to Be Accountable. Experience in life sciences, healthcare, or technology environments is preferred, and you will thrive in a role where collaboration, continuity, and customer focus are critical to success.</p><p></p><p></p><p></p><p><b>Responsibilities Include: </b></p><p></p><p></p><ul><li><p>Supporting customer interactions and maintaining strong relationships with existing accounts, acting with the customer in mind</p></li><li><p>Assisting with the management of ongoing commercial opportunities and supporting pipeline progression to ensure continuity</p></li><li><p>Coordinating with internal stakeholders to respond to customer needs and support operational and commercial activities</p></li><li><p>Providing general commercial and administrative support to the Netherlands commercial team</p></li><li><p>Ensuring clear, consistent communication with customers and internal teams throughout the maternity leave coverage period</p></li></ul><p></p><p></p><p></p><p></p><p><b>What you can expect: </b></p><p></p><p></p><p>Our team members are bright, energetic, and dedicated - they are the driving force behind our innovation and impact. To attract the best and brightest, we offer a competitive employee benefits program. We view it as a smart investment in our people, one that recognises the tremendous value they bring to our business every day. At Illumina, we push boundaries. We think beyond the conventional. We dream big. With the energy of so many bright and accomplished people, the opportunities are endless.</p></div><p></p><p></p><h3></h3><p style="text-align:inherit"></p><h3></h3><br /><p style="text-align:inherit"></p>We are a company deeply rooted in belonging, promoting an inclusive environment where employees feel valued and empowered to contribute to our mission. Built on a strong foundation, Illumina has always prioritized openness, collaboration, and seeking alternative perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and offer opportunities to engage in social responsibility. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. Illumina conducts background checks on applicants for whom a conditional offer of employment has been made. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable local, state, and federal laws. Background check results may potentially result in the withdrawal of a conditional offer of employment. The background check process and any decisions made as a result shall be made in accordance with all applicable local, state, and federal laws. Illumina prohibits the use of generative artificial intelligence (AI) in the application and interview process. If you require accommodation to complete the application or interview process, please contact accommodations@illumina.com. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. The position will be posted until a final candidate is selected or the requisition has a sufficient number of qualified applicants. This role is not eligible for visa sponsorship.