Commercial Analyst (Alajuela, Costa Rica)

Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.   

Are you interested in making a global impact? 

This role will have responsibility for providing data-driven market insights to ENT Global Leadership Team.

The Commercial Analyst will utilise internal and external datasets to provide tangible business insights that drive commercial execution and help accelerate revenue growth.  This role is responsible for developing and maintaining reports, datasets, dashboards and presentations that can be used to convey the ENT strategy and provide key market insights to the wider ENT cross-functional teams.  The ideal candidate is someone adept at analysis who can simplify complexity to a wide audience with the ability to bridge data and strategy, converting insights into commercial impact.

This position is a P3 level

What will you be doing? 

Build and Maintain Sales Analysis Tools:

• Utilise key internal and external data sources to provide insights that support execution of the Global ENT strategic plan

• Assist the Finance, Ops & Commercial teams in developing data insights for key markets

• Assist in the development of sales performance and opportunity management metrics

Support Global Strategic Planning and Monthly Business Reviews:

• Work closely with Finance, Commercial and Marketing teams to understand the data analysis support needed to articulate the Global ENT strategy throughout the organisation

• Provide graphical data representation that convey market trends to cross-functional teams

• Develop dashboards to assist with measurement of annual objectives and KPIs

Inform Go-to-Market Strategy:

• Provide analysis on market share data to Global Marketing & Commercial teams using internal and external data sources

• Share insights that can be used to inform resource allocation and sales channel optimisation

• Provide feedback and analytics to Global Marketing on sales force effectiveness across various measures: new product launches, pricing, and balanced selling

What will you need to be successful?  

Education: Bachelor's degree in supply chain, Business, Sales, Operations Management, or related field.

Experience:

• Experience in Medical Devices or Healthcare related industry is preferable.

• +5 years of experience in experience working with Commercial and Finance teams.

• Demonstrable ability to work with, manipulate and report on large datasets.

• Fluent in English.

• Advanced proficiency in Microsoft Excel; Power BI, or similar analytical tools.

Competencies:

• Technical Skills

• Familiarity with Salesforce.com desirable

• Ability to transform often complex and disparate data sets into meaningful insights

Analytical & Strategic Thinking

• Ability to interpret complex datasets and link insights to business outcomes/KPIs

• Experience in market segmentation and performance measurement

Leadership, Communication & Project Management

• Ability to influence senior stakeholders and cross-functional teams

• Skilled in simplifying complexity and creating a clear story using data

• Proven capability in managing multiple projects in a matrix environment

You. Unlimited

We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve. 

Inclusion + Belonging - Committed to Welcoming, Celebrating and Thriving. Learn more about our Employee Inclusion Groups on our website https://www.smith-nephew.com/ 

• Your future:  stock purchase program, referral bonus, subsidy in transport and food, recognition program.

• Work/Life Balance: Extra days off, birthday off, voluntary hours.

• Your Wellbeing: company doctor, medical insurance, gym, health campaigns, employee assistance program, parental leave. 

• Flexibility: Hybrid work model (for more professional roles), flexible schedules.

• Training: Training program, unlimited learning.

• Extra perks: employees association, and more…

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