Clinical Specialist, Joint Replacement

Stryker·
Petaling Jaya, Malaysia
1y ago
Full-timeBachelors

Description

Work Flexibility: Hybrid<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p><b>What You Will Do: </b></p><ul><li>Provide effective technical consultative service to customers before, during and after routine surgical cases</li><li>Apply product proficiency by ensuring customers comprehend technical specifications and usage instructions of Stryker products</li><li>Case prearrangement and instrument &amp; implant kits monitoring</li><li>Provide inventory management and invoicing to customers and branch operations</li><li>Provide consigned and owned inventory management support by delivering, organizing and monitoring inventory of implants and instruments at customer location</li><li>Attend and support routine primary surgical procedures</li><li>Confidently identify and troubleshoot product-related issues related to a customer’s application of a product</li><li>Document every incident regarding product performance issues; assist in preparing reports regarding these product issues according to Company policy and governmental requirements</li><li>Assist in the return/addition of products resulting from field service issues, stock adjustments, field actions, and administrative processes according to Company procedures</li><li>Ensure that products requiring maintenance are returned to the branch in a timely manner</li><li>Provide some product training to colleagues and/or customers in both one-on-one and in-service settings</li><li>Keep updated on product knowledge and professional skills through internal training, external seminars and other sources</li></ul><p></p><p><b>What You Need:</b></p><ul><li>Bachelor&#39;s Degree or Diploma in Nursing or Health Sciences related fields</li><li>Nursing or Scrubbing and Operation Theatre case support experience</li><li>Good communication skills in spoken and written English</li><li>Possess the motivation and enthusiasm to positively help patients through the ambassadorship of using Stryker products</li><li>Good interpersonal skills to manage internal and external stakeholders</li></ul><p style="text-align:inherit"></p><p style="text-align:inherit"></p>Travel Percentage: None<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p></p><p></p><p></p><p></p>
Stryker

Stryker

MEDICAL DEVICES

Medical Devices

LocationCA - San Jose
Open Jobs1487
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