Clinical Site Payments Manager

About us

BeOne is a global oncology company that is discovering and developing innovative treatments that are more affordable and accessible to cancer patients worldwide. With a broad portfolio, we are expediting development of our diverse pipeline of novel therapeutics through our internal capabilities and collaborations. We are committed to radically improving access to medicines for far more patients who need them. Our growing global team of more than 10,000 colleagues spans five continents, with administrative offices in Basel, Beijing, and Cambridge, U.S. To learn more about BeOne, please visit www.beonemedicines.com and follow us on LinkedIn and X (formerly known as Twitter).

BeOne continues to grow at a rapid pace with challenging and exciting opportunities for experienced professionals. When considering candidates, we look for scientific and business professionals who are highly motivated, collaborative, and most importantly, share our passionate interest in fighting cancer.

Job Description:

General Description:

The Clinical Site Payments Manager, Japan, is the country-level subject-matter expert and operational lead for clinical investigator payment activities in Japan. The role is accountable for overseeing and coordinating the end-to-end payment operations across study startup, maintenance, and closeout, with a focus on accurate, timely, compliant, and transparent payments that support a positive site experience and uninterrupted study delivery.

This role provides day-to-day oversight of the Japan payment vendor and partners closely with Japan Clinical Operations, Clinical Site Contracts, Site Budgets, Finance, Accounts Payable, Data/Technology teams, and global Clinical Site Payments leadership. This role establishes clear operating processes, monitors performance and risk, drives issue resolution, and ensures Japan-specific requirements are appropriately reflected in the payment model.

The successful candidate will be self-directed, analytical, and comfortable working in a matrix environment. The role requires strong judgment, disciplined follow-through, effective stakeholder influence, and the ability to use data and technology to strengthen controls, visibility, scalability, and continuous improvement.

Essential Functions:

• Serve as the primary Clinical Site Payments Manager for Japan, coordinating investigator payment operations across study startup, maintenance, and closeout.
• Oversee payment vendor performance, including service delivery, reporting, issue resolution, escalations, and action follow-up.
• Maintain and continuously improve Japan-specific site payment processes as the clinical trial portfolio and business needs evolve.
• Coordinate payment activities across Clinical Operations, Site Contracts, Site Budgets, Finance, Accounts Payable, Data/Technology teams, and other stakeholders.
• Oversee payment review and approval workflows, including investigator grants, service fees, pass-through expenses, visit payments, adjustments, and exceptions.
• Monitor payment timeliness, accuracy, and contractual compliance, proactively addressing risks affecting sites, studies, and closeout.
• Define and monitor vendor KPIs, including payment cycle time, invoice aging, accuracy, backlog, and issue resolution, and use results to drive improvement.
• Analyse payment data and trends to identify gaps, recurring issues, root causes, and improvement opportunities.
• Ensure Japan-specific requirements are incorporated into payment operations, including local tax, invoicing and budget structures, documentation, and site/SMO practices.
• Partner with Site Contracts and Clinical Operations to resolve payment terms, budget, invoice, contract, and site payment issues.
• Maintain clear procedures and audit-ready documentation, lead operational meetings and training, and support technology, reporting, and workflow improvements.
• undefinedRequired Qualifications:At least five years of relevant experience in clinical operations, clinical site payments, finance, site contracts, vendor management, biotechnology, pharmaceuticals, or a related field.Experience supporting clinical trial operations, investigator/site payments, site contracts/budgets, or vendor-managed operational processes.Strong coordination, stakeholder management, organisation, prioritisation, and follow-through skills in a cross-functional matrix environment.Strong analytical and problem-solving capability, with the ability to interpret operational and payment data, identify risk and root causes, and develop practical solutions.Ability to work independently, exercise sound judgment, manage competing priorities, and influence outcomes without direct authority. undefined

Supervisory Responsibilities:  

• This role may provide functional oversight, coaching, and prioritisation support to payment associates or cross-functional contributors supporting Japan site payment activities.
• Direct people-management responsibilities may be added as the organisation and portfolio grow.
• undefined

Qualification Required:

Education Required:

Bachelor’s degree from an accredited college or university. At least five years of experience in Japan clinical trial operations, investigator payments, or vendor-managed payments is preferred.

Computer Skills:   

• Advanced proficiency with Microsoft Office, including Excel, Word, PowerPoint, Outlook, SharePoint, and Teams.
• Ability to learn and use payment vendor portals, secure file transfer tools, Smartsheet, Power BI, dashboards, and workflow solutions.

Other Qualifications:    

• Native or fluent Japanese
• Fluent written and verbal English

Travel: As needed

What We Offer To Our Valued Employees

• Market competitive compensation package including performance-based annual bonus scheme

• Company shares (generous welcome grant!)

• In-house and external learning and development opportunities

• Fantastic benefits program and keep improving!

• Plus you get to work with a dynamic team of collaborative, supportive, inclusive, and fun professionals whose mission is clear: Cancer has no borders and neither do we.

• Join us and Make momentum in your career!

BeOne Global Competencies

When we exhibit our values of Patients First, Collaborative Spirit, Bold Ingenuity and Driving Excellence, through our twelve global competencies below, we help get more affordable medicines to more patients around the world.

• Fosters Teamwork
• Provides and Solicits Honest and Actionable Feedback
• Self-Awareness
• Acts Inclusively
• Demonstrates Initiative
• Entrepreneurial Mindset
• Continuous Learning
• Embraces Change
• Results-Oriented
• Analytical Thinking/Data Analysis
• Financial Excellence
• Communicates with Clarity

BeOne is committed to respect and protect personal information rights of job applicants and will process job applicants’ personal information in accordance with applicable laws and regulations.

Due to BeOne’s global operation, job applicants’ data will be stored overseas with adequate protection. Besides, job applicants’ data will be stored for no longer than is necessary to facilitate potential application for other suitable positions in BeOne. For further details, please refer to BeOne’s Job Applicant Privacy Policy (https://beonemedicines.com/privacy-policy).

If you voluntarily provide your personal information to us, it is deemed as you have acknowledged and consented to (if required by the applicable laws) BeOne’s Job Applicant Privacy Policy as well as the relevant privacy terms. If you voluntarily provide the personal information of other job applicants to us, it is deemed as you have ensured that the relevant individuals have acknowledged and consented to (if required by the applicable laws) BeOne’s Job Applicant Privacy Policy as well as the relevant privacy terms.

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