CLINICAL EDUCATION MANAGER

At Globus Medical, we move with a sense of urgency to deliver innovations that improve the quality of life of patients with musculoskeletal disorders. Our team is inspired by the needs of these patients, and the surgeons and healthcare providers who treat them. We embrace a culture of exceptional response by partnering with researchers and educators to transform clinical insights into tangible solutions. Our solutions improve the techniques and outcomes of surgery so patients can resume their lives as quickly as possible. 

Position Summary:

The Clinical Education Manager will be responsible for the management of a team, strategic and tactical operations of the team to ensure the achievement of business results and highest regard for patient care and outcomes.  This individual will be a player-coach who understands, articulates, and supports the organization’s mission, vision, goals and strategies and possesses the ability to translate them effectively to the clinical education team.

Essential Functions:

• Ensures Clinical Education team effectiveness through 1:1 field travel and coaching.

• Ensures employee and customer competency through the development, retention and performance management of the clinical team.

• Manages the recruitment of clinical education team including building a recruiting bench for the team.

• Maintains in depth technical knowledge of Imaging, Navigation, Robotics products as well as applicable procedures, anatomy, and implant products.

• Participates in the Train-the-Trainer process and to act as a best-practices coach to Globus field team members

• Improves patient outcomes by ensuring surgeons and the field team are properly trained and prepared to support patients with Globus Medical products

• Contributes to the design and improvement of the training and certification programs

• Provides comprehensive hands on training to potential customers through cadaver bioskills labs

• Works with MERC Group Manager to customize training programs for the evolution of surgical technique and ExcelsiusGPS training

• Evaluates new and current surgeon proctors for the Globus Medical Preceptorship program

• Manages expenses within budget

• Adheres to the letter and spirit of the company Code of Conduct, the AdvaMed Code, MedTech Code, and all other company policies. Ensures Compliance with applicable governmental laws, rules, and regulations, both in the United States and internationally, by completing introductory and annual training and maintaining knowledge of compliance as it applies to your role

• Represents the company in a professional manner and uphold the highest standards of ethical business practices and socially responsible conduct in all interactions with other employees, customers, suppliers, and other third parties

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Qualifications:

• Bachelor’s Degree with excellent academic achievement

• Minimum 2 years of clinical support or relevant experience in the healthcare industry, spine experience is a plus

• 2+ years of supervisory/management experience required

• Strong interpersonal skills, including the ability to work with and manage cross-functional teams and communicate in a timely manner

• Must have strong time management and organizational skills including attention to detail

• Ability to exercise independent judgment in methods, techniques, procedures, and evaluation criteria

• Ability to travel 50% - 70% on a regular basis to meet with field team and with customers required. Overnight travel as needed.

• Needs Valid Passport

Physical Demands:

The physical demands listed here are representative of those that must be met by and employee to successfully perform the essential functions of this job.

• Required to sit; climb or balance; and stoop, kneel, crouch or crawl

• Required to regularly lift and/or move up to 10 pounds, and occasionally lift and/or move up to 25 pounds

• Required to possess specific visons abilities, including: close vision, distance vision, color vision, peripheral vision, depth perception and capacity to adjust focus.

Our Values:

Our Life Moves Us philosophy is built on four values: Passionate About Innovation, Customer Focused, Teamwork, and Driven.

• Passionate about Innovation: Improving patient care by delivering advanced technology to our customers is at the core of what we do. We are passionate in our role in improving the lives of patients by continuously developing better solutions.

• Customer Focused: We listen to our customers’ needs and respond with a sense of urgency.

• Teamwork: Working together, anything is possible. We value every person on our team and treat each other with respect. We are accountable to one another and support each other. Together, we make each other stronger.

• Driven: We pursue our mission with energy and passion. We are nimble, results-oriented and decisive. We overcome obstacles that arise in our quest to deliver solutions that will improve the lives of our customers and patients.

Equal Employment Opportunity:

Globus Medical is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, age, disability, marital status, pregnancy, national origin or citizenship. We are committed to a diverse workforce. We value all employees’ talents and support an environment that is inclusive and respectful.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.