Description

Seno Medical, a San Antonio based company, is seeking a Clinical Application Specialist to deliver clinical and operational expertise by providing excellent education and training support to end users with a new hybrid modality in breast imaging called the Imagio® Breast Imaging System which fuses opto-acoustic with ultrasound (OA/US). The clinical expert will facilitate evidence-based practice and support the customer experience and commercial teams from pre-sale through post implementation by providing effective outcome-based education and training solutions. Responsibilities and Accountabilities - Provide product demonstrations to potential customers and clinical expertise in support sales activities. - Provide initial device training to customers, clinical trial investigators and Seno Medical employees including system, functionality, and product updates. - Provide continuing clinical and product support to the customer base and as needed or required by serving as the clinical support liaison and maintaining high customer satisfaction. - Monitor and report on customer device training completion and outcomes capturing any customer feedback. - Provide trouble-shooting, and operational assistance to Engineering. - Provide technical product and image retrieval cataloging and presentation support as needed to the Chief Medical Officer, Marketing and in support of clinical trials. - Learn and maintain expert level knowledge, operation, and application of the Imagio® Breast Imaging System and competitive devices. - Assist in development and implementation of product demonstration strategies. - Assist in developing training materials for classes and web based education seminars. - Attend and support tradeshows and conferences as assigned.

Requirements

- Minimum 2+ years’ experience as a Nationally Credentialed (ARDMS, ARRT, or CCI) Diagnostic Medical Sonographer in any Diagnostic Medical Sonography sub-specialty with the additional requirement of obtaining the Breast credential within 6 months from the start of employment. - Must maintain national sonography credentials. - Abide by the Code of Ethics, Scope of Practice, and Clinical Standards maintained by ultrasound professional societies. - Have excellent communication skills, public speaking/teaching skills, organizational skills, and computer skills. - Keep a professional friendly demeanor and positive attitude especially when receiving questions or objections. - Carry an understanding of clinical education training and have the ability to train others. - Be self-motivated to increase the level of understanding and knowledge of the field (competitive products), disease, and new procedures as they evolve. - Have the ability to travel for clinical trial investigator training, customer training, trade show support, conference support, and sales support.

Clinical Application Specialist

Description

Requirements

Seno Medical Instruments