Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life

Responsibilities may include the following and other duties maybe assigned:

• Supports on-site education, product demonstrations, and/or clinical case coverage under supervision of more experienced clinical team members.

• Assists field personnel in delivering the best possible outcomes and service for Medtronic customers.

• Partners with sales colleagues to support execution of sales plans within one or more business unit(s).

• Participates in conventions, forums, workshops, and meetings to increase product and therapy awareness.

• Works closely with Clinical Lead, Clinical Management, Clinical Specialists, and Regional Sales team to provide customer case and sales support.

• Assists in identifying customer needs and growth opportunities, and supports execution together with Sales and Clinical Support Team.

• Provides basic technical and clinical product support for a specific medical product or solution.

• Supports account activities including product in-servicing, follow-up, and coordination of customer requests.

• Maintains product knowledge and develops clinical and technical competency through structured training and field experience.

• Ensures activities are performed in compliance with company policies, quality standards, and applicable regulations.

Required Knowledge and Experience:

• Bachelor’s degree required

• At least 1-2 years of relevant clinical, medical device, healthcare, or sales support experience

• Prior experience in Interventional Cardiology / Cardiac Rhythm Management (CRM) / Cardiac Ablation Solutions (CAS) or related specialty in cardiology is required.

• Strong learning agility and willingness to develop clinical and technical expertise

• Good English comprehensive skills to attend regional training in English & self-learning

• Willingness to travel as required

• Experience in medical devices, hospital environment, or clinical support role

• Exposure to case support, product training, or therapy education

• Ability to build relationships with healthcare professionals and internal stakeholders

SPECIALIST CAREER STREAM: Typically an individual contributor with responsibility in a professional discipline or specialty. Delivers and/or manages projects assigned and works with other stakeholders to achieve desired results. May act as a mentor to colleagues or may direct the work of other lower level professionals. The majority of time is spent delivering and overseeing the projects – from design to implementation - while and adhering to policies, using specialized knowledge and skills normally acquired through advanced education.

DIFFERENTIATING FACTORS

Autonomy: Established and productive individual contributor.
Works independently with general supervision on larger, moderately complex projects / assignments.

Organizational Impact: Sets objectives for own job area to meet the objectives of projects and assignments.
Contributes to the completion of project milestones.
May have some involvement in cross functional assignments.

Innovation and Complexity: Problems and issues faced are general, and may require understanding of broader set of issues or other job areas but typically are not complex.
Makes adjustments or recommends enhancements in systems and processes to solve problems or improve effectiveness of job area.

Communication and Influence: Communicates primarily and frequently with internal contacts.
External interactions are less complex or problem solving in nature.
Contacts others to share information, status, needs and issues in order to inform, gain input, and support decision-making.

Leadership and Talent Management: May provide guidance and assistance to entry level professionals and / or employee in Support Career Stream.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

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Recruitment Fraud Alert 

We are aware of phishing scams targeting job seekers. Please keep the following in mind: 

Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses. 

Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate. 

If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments. 

If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at AskHR@medtronic.com. 

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Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.