Business Operations Director

Company Overview

At GSK, we have bold ambitions for patients, aiming to positively impact the health of 2.5 billion people by the end of the decade. Our R&D focuses on discovering and delivering vaccines and medicines, combining our understanding of the immune system with cutting-edge technology to transform people’s lives. GSK fosters a culture ambitious for patients, accountable for impact, and committed to doing the right thing, making sure that we focus our efforts on accelerating significant assets that meet patients’ needs and have the highest probability of success. GSK enters 2026 with strong momentum, building on 2025 growth and advancing a robust pipeline. We expect key regulatory milestones, including new approvals and expanded indications, supported by 15 pivotal trials. By uniting science, technology, and talent, we remain committed to getting ahead of disease together.

Job Purpose

The Business Operations Director is an independent contributor who partners closely with business and senior leaders to drive operational excellence and deliver the function’s strategy effectively. The role is critical to enabling the delivery of medicines and vaccines by improving performance through efficient processes, accelerating priority initiatives, and leading key operational projects. Acting as a trusted advisor, you will bring clarity to ambiguity, support strong decision‑making, and ensure focus, efficiency, and high‑quality outcomes. Working across VIDRU (Vaccines and Infectious Disease Research) and the wider R&D organization, you will collaborate with stakeholders to embed new ways of working, strengthen leadership team effectiveness, manage resources and risks, and leverage data and technology to continuously improve performance, including providing site‑level operational support where required.

Key Responsibilities:

• Leadership Team Support: Actively plan, facilitate, and participate in Leadership Team (LT) meetings to ensure delivery of strategic and operational needs. Provide thought partnership, independent viewpoints, and respectful challenge to drive effective business processes.

• Strategic Planning and Execution: Partner with the LT to develop, execute, and monitor team objectives and strategies. Translate team thinking into actionable plans that drive measurable impact.

• Performance Monitoring and Improvement: Implement frameworks to monitor business performance, leveraging data analysis and enterprise solutions. Drive continuous improvement and innovation to simplify processes and enhance operational efficiency.

• Resource and Risk Management: Collaborate with appropriate functions to facilitate risk management meetings and escalate risks to VIDRU RDLT if necessary.

• Operational Oversight: Organize and ensure the leadership team operates effectively, driving resource allocations, risk mitigation, and alignment of priorities to achieve high performance and quality outcomes.

• Project Leadership: Lead and manage complex projects from inception to delivery, ensuring timely completion and alignment with strategic objectives.

• Collaboration and Stakeholder Engagement: Network across VIDRU and other relevant R&D functions to maximize impact, enhance collaboration, and promote alignment across teams and sites.

• Data-Driven Decision Making: Leverage data and technology (including AI) to facilitate effective decision-making, analyze business performance, and provide actionable insights that drive operational excellence.

• Problem-Solving and Adaptability: Resolve ambiguous challenges and enable effective solutions by applying strong critical thinking, judgment, and agility in a constantly changing environment.

• Site Management Support (if applicable): If the leader you support has site management responsibilities, provide operational oversight and coordination for site-specific initiatives and activities, ensuring alignment with broader GSK goals.

Why you? 

Basic Qualifications:  

We are looking for professionals with these required skills to achieve our goals:

• Bachelor’s Degree (or equivalent) required with minimum of 7 years of vaccines and pharmaceutical experience.

• 3+ years’ experience in a business operations role (or similar) supporting a senior leadership team within a vaccine and drug development organization.

• 3+ years project leadership and management skills experience.

Preferred Qualifications:  

If you have the following characteristics, it would be a plus: 

• MBA or PhD in Life Sciences

• Experienced in change management approaches on a range of projects / programs at multiple organizational levels including VP level and above.

• Experienced in creating/using data analytics to drive performance

• Strong leadership competencies and learning agility capabilities

• Demonstrated experience managing matrixed teams. Ability to work in and manage cross-functional global projects and teams

• Expert team player with demonstrated ability to build collaborative relationships at all levels in the organization, including senior management

#LI-GSK*

• If you are based in Cambridge, MA; Waltham, MA; Rockville, MD; or San Francisco, CA, the annual base salary for new hires in this position ranges $170,775 to $284,625. The US salary ranges take into account a number of factors including work location within the US market, the candidate’s skills, experience, education level and the market rate for the role. In addition, this position offers an annual bonus and eligibility to participate in our share based long term incentive program which is dependent on the level of the role. Available benefits include health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and paid caregiver/parental and medical leave. If salary ranges are not displayed in the job posting for a specific country, the relevant compensation will be discussed during the recruitment process.

Please visit  GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees.

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

If you require an accommodation or other assistance to apply for a job at GSK, please contact the appropriate Recruitment Staff by emailing us at - usrecruitment.adjustments@gsk.com.

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.

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