Business Operations & Communications Analyst

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives.

Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives.

Labcorp is seeking a Business Operations & Communications Analyst to join our team!

Schedule: Monday - Friday 8am - 530pm Eastern Standard Time

Location: 531 S Spring Street Burlington North Caroliana 27215

Job Duties/Responsibilities

Organizational Operations & Leadership Support 

• Maintain departmental roadmaps, priority trackers, milestones, and planning documents.
• Support leadership planning processes, operational reviews, and governance activities.
• Coordinate recurring leadership meetings, create agendas, document decisions, and track follow-up actions.
• Provide operational support to the Vice President and leadership team.
• Quickly learn, adopt, and effectively utilize new software platforms, business applications, and technology tools to support operational efficiency, organizational initiatives, and evolving business needs.
• Schedule, organize, and facilitate meetings with leaders, stakeholders, vendors, and support teams; develop agendas, document outcomes, and ensure follow-up actions are tracked to completion.
• Coordinate and engage internal support services and cross-functional partners (e.g., IT/ Technology, HR, Training, Process Excellence, and PMO resources) as needed to successfully execute projects, resolve issues, and deliver departmental objectives.

Knowledge Management & Documentation

• Maintain and organize SharePoint sites, SOP libraries, and knowledge repositories.
• Ensure operational documentation remains current and accessible.
• Establish processes for document governance, version control, and information management.
• Support creation of organizational playbooks and reference materials.

Stakeholder Engagement & Communication

• Develop leadership communications, presentations, updates, and organizational announcements.
• Support communication strategies related to organizational initiatives and change efforts.
• Prepare presentation-ready materials for leadership reviews and stakeholder meetings.

Project Coordination & Change Support 

• Support planning, coordination, and tracking of departmental initiatives and strategic projects.
• Maintain project documentation, timelines, status updates, and stakeholder communications.
• Assist with change management, readiness, and stakeholder engagement activities.

Minimum Qualifications Qualifications

• Bachelor's degree 

• 2 years or more years of experience in business analysis, operations analysis, customer experience, quality, or contact center operations.

Preferred Qualifications 

• Experience supporting senior leaders or large operational organizations. 

• Experience with project management, governance, or change management. 

Additional Job Standards

• Organizational effectiveness and planning
• Project and program coordination
• Knowledge management and documentation
• Communications and facilitation
• Leadership support and influence
• Use of technology and collaboration tools
• Core behavioral competencies: passion for Improving Health and Improving Lives, customer centricity, innovative mindset, agility
• Minimal travel required

The Business Operations Analyst serves as a central coordinating resource for the CCC leadership team, helping bring structure, consistency, and visibility to key initiatives, communications, and organizational priorities across a 900-person organization.

APPLICATION WINDOW CLOSES: September 26, 2026

Pay Range: 70K - 85K

All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. 

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here. 

If you are looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. 

We encourage all to apply

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