Business Insights Analyst

Job Description

Shape the future with data!

We are building a truly insight-driven organization where data and AI power smarter decisions across the business. Join our team to turn complex data into meaningful insights and help drive impact for patients, customers and the organization. Join us as a:

Business Insights Analyst

Welcome in our team

Our Data & AI team is at the heart of a leading global pharmaceutical company’s new Business & Commercial Operations organization, enabling the business to become truly insight-driven and future-ready. We bring together data, advanced analytics, and AI capabilities to transform complex information into actionable insights that directly shape business strategy and decision-making.

About the role

As a Business Insights Analyst, you will play a pivotal role in this transformation, partnering closely with cross-functional teams to unlock the full value of data in a highly dynamic and regulated pharmaceutical environment. From commercial performance to customer and patient understanding, you will help translate complex healthcare and market data into clear, meaningful insights that drive impact across our organization.

You will join a dynamic and collaborative team that combines deep analytical expertise, strong business understanding and an innovative mindset, working at the intersection of data, technology and business to accelerate growth, support better decision-making and ultimately improve patient outcomes. This role requires close collaboration with internal stakeholders across commercial, digital, medical, market access, finance and operations teams, as well as coordination with external research and data partners where applicable.

Tasks and responsibilities include but are not limited to

• Generate actionable insights from internal and external data sources to support strategic planning and operational decision-making.
• Act as a thought partner to cross-functional teams by identifying trends, risks and opportunities.
• Deliver integrated insights into marketing effectiveness, brand performance, sales force effectiveness and omnichannel engagement.
• Translate complex analyses into clear recommendations for non-technical stakeholders through dashboards, reports and presentations.
• Contribute to forecasting accuracy and business planning through trend analysis, predictive modeling and forward-looking insights.
• Provide insights into customer, patient and health pathways to identify opportunities to improve engagement, experience and outcomes.
• Lead or support qualitative and quantitative market research and tracking initiatives to deepen customer understanding.
• Support experimentation and learning by evaluating initiatives, communicating findings and recommending actions to stakeholders.

Your profile

• Bachelor’s degree in business, Economics, Statistics, Data Science or a related field.
• Minimum 3-5 years’ experience in business analysis, data analysis or a similar role.
• Full professional proficiency in written and spoken English is required. French or Dutch is a plus.
• Experience with the Pharma industry is considered as a plus.
• Proficiency with data analysis and visualization tools such as SQL, Power BI, Excel, Qlik Sense or Tableau.
• Knowledge of statistical analysis, with Python or R considered a strong advantage.
• Experience leveraging AI tools such as Copilot, Gemini is considered as a strong advantage.
• Strong analytical skills and attention to detail, with the ability to organize, interpret and communicate complex data accurately.
• Excellent communication and presentation skills, with the ability to translate insights for non-technical audiences.
• Experience working with cross-functional teams and managing multiple stakeholders effectively.
• Ability to turn data into clear, business-relevant insights and recommendations; experience with market research, behavioral science and data privacy/governance is an advantage.

What we offer

We welcome you to a truly global, dynamic and challenging environment with great opportunities for personal development. Our benefits depend on the job location but are in any case very competitive.

Note that relocation support is not provided for this role.

Additional location(s) Compensation Information:

Required Skills:

Adaptability, Benchmarking, Business Process Re-Engineering (BPR), Business Requirements Management, Change Management, Data Analysis Tools, Data-Driven Decision Making, Good Manufacturing Practices (GMP), Information Technology Applications, Interpersonal Relationships, Productivity Initiatives, Quality Control Management, Quality Improvement Programs, Six Sigma

Preferred Skills:

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Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Hybrid

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:

10/28/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.