Business Analysis Manager (Manufacturing IT System)

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

Responsible for business management, process management, and user management of manufacturing IT systems.

负责生产IT系统的业务管理、流程管理和用户管理。

1. Business Requirement Analysis: Communicate with production business departments to gather and analyze their needs, ensuring IT systems meet business requirements, support and enhance business efficiency, and comply with GxP regulations.

业务需求分析： 与生产业务部门沟通，收集和分析其需求，确保IT系统满足业务需求、支持和提升业务效率且符合GxP法规。

2. System Evaluation: Assess the performance of existing production IT systems, propose improvements and new system requirements based on business needs, and assist in selecting suitable technical solutions.

系统评估： 评估现有生产IT系统的表现，结合业务需求提出改进建议和新的系统需求，并协助选择合适的技术解决方案。

3. Process Optimization: Analyze current business processes, identify areas for improvement, and develop and implement optimization plans.

流程优化： 分析当前业务流程，识别改进点，制定并实施优化方案。

4. Data-Driven Decision Making: Utilize data analysis tools to generate insights reports, supporting business decisions and process optimization.

数据驱动决策： 利用数据分析工具，生成洞察报告，支持业务决策和流程优化。

5. User Access Control: Manage user permissions to ensure only authorized personnel can access corresponding data and functions.

用户权限控制： 管理用户权限，确保只有获得授权的人员才能访问权限相应的数据和功能。

6. Business Continuity Planning (BCP): Develop and maintain business continuity plans to ensure production and business activities can continue in emergencies.

业务持续计划（BCP）： 制定和维护业务持续性计划，以确保在紧急情况下生产和业务活动能够持续进行。

7. Audit Trail Review: Participate in periodical audit trail review to ensure data and operational traceability, complying with GxP regulations.

审计追踪审查： 参与定期的审计追踪审查，确保数据和操作的可追溯性，符合GxP法规的要求。

8. User Support and Training: Support IT system training for production and business teams, assisting them in effectively utilizing IT system features.

用户支持与培训： 支持对生产业务团队的IT系统培训，协助他们能够高效利用IT系统的功能。

9. Problem Solving: Assist in identifying and resolving IT system issues in business applications, providing continuous support and improvement suggestions.

问题解决：协助发现和解决IT系统在业务应用中的问题，提供持续的支持和改进建议。

10. Project Management: Lead or participate in projects related to production IT systems to ensure business goals are met.

项目管理： 领导或参与与生产IT系统相关的项目，确保达到业务目标。

11. Other tasks assigned by the line manager.

其他直线经理安排的任务。

Qualification and Experience 能力与经验

Education/Qualifications教育程度/所获资格证书

Bachelor’s or Master’s degree in Industrial Engineering, Information Technology, Biotechnology, Pharmaceutical Engineering, or related fields

工业工程、信息技术、生物技术、制药工程或相关领域的学士或硕士学位

Leadership Competencies领导者胜任力

Models Integrity倡导诚信

Focus on value and customer  价值与客户导向

Align for success  协力成功

Deliver results  结果导向

Learn for the future  不断学习

Teamwork and collaboration团队协作配合

Strategic agility战略灵活性

Change Management变革管理

Excellent and proven interpersonal and influencing skills出色且可靠的人际交往能力和影响力

Job Required Competencies岗位所需胜任力

Work Experience: At least 5 years of business analysis or related experience in production IT systems. Preference for candidates with experience in the pharmaceutical industry.

工作经验： 至少5年生产IT系统的业务分析或相关工作经验，有制药行业经验者优先。

Business Analysis Skills: Proficient in business requirement analysis and process optimization methods and tools. Project management experience is preferred.

业务分析技能： 熟练掌握业务需求分析和流程优化的方法和工具，有项目管理经验者优先。

Technical Understanding: Knowledge of production management software (e.g., MES, DHS, SAP) and effective communication and collaboration with IT teams.

技术理解： 具备一定的生产管理软件（如MES、DHS、SAP）的知识，能够与IT团队有效沟通和协作。

GxP Knowledge: Possess a good understanding of GxP regulations.

GxP知识： 具备一定的GxP知识。

Language Skills: Good proficiency in English listening, speaking, reading, and writing.

语言技能：具有良好的英语听说读写能力

Communication Skills: Excellent written and verbal communication skills, capable of collaborating with business and technical team members at various levels.

沟通能力： 优秀的书面和口头沟通能力，能够与不同层级的业务和技术团队成员协作。

Problem-Solving Ability: Outstanding analytical and problem-solving abilities, able to work well under pressure.

解决问题的能力： 优秀的分析和解决问题的能力，能够在压力环境下工作。

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.