Brand & Customer Manager – RSV & Pediatric Vaccines

<p style="text-align:left">Job Description</p><p style="text-align:inherit"></p><p>Brand &amp; Customer Manager – RSV &amp; Pediatric Vaccines (Saudi Arabia)</p><p>Role Purpose</p><p>The Brand &amp; Customer Manager (BCM) is responsible for the successful launch, execution, and commercial performance of RSV and pediatric vaccines in Saudi Arabia.</p><p></p><p>Reporting to the BU Director, the BCM translates global strategy into focused local plans, drives disciplined cross-functional execution and ensures strong performance across both public and private sectors.</p><p><b>Key Responsibilities</b></p><p>1. Brand Planning &amp; Commercial Delivery</p><p>•            Lead the annual local brand planning process in alignment with BU priorities</p><p>•            Drive execution to deliver agreed revenue and market share targets</p><p>•            Own brand forecasting and collaborate with Finance and Supply to ensure demand accuracy</p><p>•            Monitor KPIs and proactively recommend corrective actions</p><p>•            Manage brand budget and ensure optimal resource allocation</p><p>2. Launch Excellence</p><p>•            Lead end-to-end local launch planning and readiness for RSV and pediatric vaccines</p><p>•            Adapt global strategy into clear, Saudi specific execution plans</p><p>•            Ensure full launch readiness across materials, training, supply, compliance, and field activation</p><p>•            Track launch milestones and manage risks proactively</p><p>•            Drive structured post launch performance review and optimization</p><p>3. Brand Execution &amp; Growth</p><p>•            Own the local brand plan and ensure disciplined execution throughout the year</p><p>•            Develop and localize promotional and non-promotional materials in compliance</p><p>•            Identify growth opportunities within defined customer segments</p><p>•            Support sustainable brand growth beyond launch phase</p><p>4. Customer &amp; Sales Enablement</p><p>•            Develop clear customer engagement approaches aligned with brand objectives</p><p>•            Act as the primary brand lead for the sales organization</p><p>•            Ensure sales teams are trained, equipped, and confident at launch</p><p>•            Integrate field insights into ongoing strategy refinement</p><p>•            Support activation across both public and private channels</p><p>5. Cross-Functional Leadership</p><p>•            Lead regular brand team governance meetings with clear priorities and accountability</p><p>•            Ensure alignment between Medical, Market Access, Policy, Regulatory, Supply Chain, and Sales</p><p>•            Escalate risks and opportunities to BU Director in a timely manner</p><p>•            Maintain strict compliance with regulatory and internal standards</p><p>What Success Looks Like</p><p>•            Launches delivered on time, complaint, and fully ready for field execution</p><p>•            Revenue and uptake targets achieved or on track</p><p>•            High forecast accuracy and effective budget utilization</p><p>•            Strong sales force readiness and customer engagement</p><p>•            Smooth cross-functional execution with minimal escalation</p><p>•            Sustainable growth momentum across public and private sectors</p><p></p><p><b>Key Skills &amp; Experience</b></p><ul><li>Minimum 5&#43; years of experience in healthcare industry</li><li>Experience in brand management within Pharma Industry.</li><li>Demonstrated ability to manage launches in complex markets</li><li>Strong analytical capability and comfort working with performance data Financial understanding of forecasting and budgeting processes</li><li>Ability to lead cross-functional teams without direct authority</li><li>Strong stakeholder management and communication skills</li><li>Comfortable operating in a multi-stakeholder, public/private</li><li>healthcare environment</li><li>Saudi National is a pariority.</li></ul><p>Education</p><ul><li>Bachelor’s degree in pharmacy, Life Sciences, Business, or related field</li></ul><p></p><p><b>Required Skills: </b></p>Brand Management, Brand Marketing, Customer Engagement, Global Strategy, Marketing, Marketing Data Analysis, Marketing Strategy Implementation, Stakeholder Management, Standards Compliance, Strategic Planning, Strategic Thinking<p></p><p><b>Preferred Skills: </b></p><p style="text-align:inherit"></p><p style="text-align:left">Current Employees apply <a target="_blank" href="https://wd5.myworkday.com/msd/d/task/1422$6687.htmld">HERE</a></p><p style="text-align:inherit"></p><p style="text-align:left">Current Contingent Workers apply <a target="_blank" href="https://wd5.myworkday.com/msd/d/task/1422$4020.htmld">HERE</a></p><p style="text-align:inherit"></p><p style="text-align:left"><b>Search Firm Representatives Please Read Carefully </b><br />Merck &amp; Co., Inc., Rahway, NJ, USA, also known as Merck Sharp &amp; Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. </p><p style="text-align:inherit"></p><p style="text-align:left"><b>Employee Status: </b></p>Regular<p style="text-align:inherit"></p><p style="text-align:left"><b>Relocation:</b></p><p style="text-align:inherit"></p><p style="text-align:left"><b>VISA Sponsorship:</b></p><p style="text-align:inherit"></p><p style="text-align:left"><b><span>Travel Requirements:</span></b></p><p style="text-align:inherit"></p><p style="text-align:left"><b>Flexible Work Arrangements:</b></p>Not Applicable<p style="text-align:inherit"></p><p style="text-align:left"><b>Shift:</b></p><p style="text-align:inherit"></p><p style="text-align:left"><b>Valid Driving License:</b></p><p style="text-align:inherit"></p><p style="text-align:left"><b>Hazardous Material(s):</b></p><p style="text-align:inherit"></p><p style="text-align:left"><b>Job Posting End Date:</b></p>03/11/2026<p style="text-align:left"><b><span>*A job posting is effective until 11:59:59PM on the day <u>BEFORE</u> the listed job posting end date. Please ensure you apply to a job posting no later than the day <u>BEFORE</u> the job posting end date. </span></b></p>