Brand & Customer Manager Cardiovascular Diseases

Job Description

Shape the future of cardiovascular care across the Baltic region

Are you ready to make a real impact on patients’ lives while working at the intersection of strategy, customer engagement, and business growth?

We are looking for a Brand & Customer Manager, Cardiovascular Diseases who will play a pivotal role in shaping and executing our cardiovascular strategy across Lithuania, Latvia, and Estonia. In this role, you will identify sustainable growth opportunities, define clear portfolio priorities, and build forward-looking business plans that help us deliver meaningful value to patients, physicians, and payers.

This is an exciting opportunity to join a purpose-driven organization where collaboration, innovation, and customer focus are at the heart of everything we do.

What you will do?

In this role, you will:

• Develop and execute integrated brand and marketing strategies aligned with global and local priorities

• Identify sustainable growth opportunities for the cardiovascular portfolio across the Baltic region

• Drive launch excellence by preparing and leading launch readiness activities across the Baltics

• Build strong, trusted relationships with key customers and external stakeholders in Lithuania, Latvia, and Estonia

• Translate market insights into actionable strategies and impactful business decisions

• Partner closely with the Managing Director, Policy/Market Access team, and Medical Team to deliver a seamless customer experience

• Support brand budgeting, forecasting, and resource allocation with a disciplined, value-driven mindset

• Lead and contribute to cross-functional initiatives in a dynamic, matrix-based environment

• Leverage omnichannel marketing approaches and digital tools to maximize customer impact

What makes this role exciting?

This role offers the chance to:

• Shape strategy for an important therapeutic area with real unmet needs

• Work across the Baltic region and influence outcomes in multiple markets

• Collaborate with highly skilled cross-functional teams

• Contribute to launch excellence and long-term brand success

• Grow in an environment that values accountability, partnership, and continuous learning

What you bring?

• Bachelor’s or Master’s degree, preferably in Life Sciences; additional business education is a strong advantage

• At least 5 years of experience in Pharma, preferably in Cardiovascular disease

• Strong experience in omnichannel marketing

• Proven ability to manage key stakeholders and influence without formal authority

• Experience leading initiatives in cross-functional and matrix organizations

• Strong leadership, problem-solving, and project management skills

• Excellent analytical thinking and communication skills

• Strong team effectiveness and the ability to build alignment across functions and markets

• Solid understanding of financial management, including budgeting, forecasting, and resource allocation

• Strong business acumen with awareness of healthcare trends, market dynamics, policies, and emerging technologies

• Ability to prioritize strategically and make sound decisions in a fast-changing environment

• Proficiency in MS Office tools and an interest in digital and AI-driven solutions

• Fluency in English and Lithuanian

• Deep understanding of Baltic cultures and healthcare systems

Why join us?

You’ll be part of a team that is committed to making a difference. We offer an environment where your ideas are valued, your expertise is trusted, and your work contributes directly to better outcomes for patients and healthcare stakeholders across the region.

If you are energized by strategic thinking, customer engagement, and the opportunity to help shape the future of cardiovascular care, we’d love to meet you.

Required Skills:

Adaptability, Adaptability, Agile Methodology, Animal Health Sales, Business Decisions, Business Strategies, Creative Campaign Development, Customer Experience (CX), Financial Management, Healthcare Innovation, Integrated Marketing, Interpersonal Relationships, Leadership, Marketing Budget Management, Marketing Data Analysis, Marketing Strategy Implementation, Market Research, Pricing Strategies, Problem Solving, Product Lifecycle Management (PLM), Project Management, Resource Allocation, Stakeholder Relationship Management, Strategic Planning, Strategic Thinking {+ 1 more}

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

25%

Flexible Work Arrangements:

Hybrid

Shift:

Not Indicated

Valid Driving License:

Yes

Hazardous Material(s):

n/a

Job Posting End Date:

05/31/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.