Bioprocess Upstream HW & Cons. (UFM) Field Application Specialist

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Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Cytiva, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. 

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.

At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your next step to an altogether life-changing career.

Learn about the Danaher Business System which makes everything possible.

The Bioprocess Upstream HW & Cons. (UFM) Field Application Specialist is responsible for providing pre- and post-sales technical support and application consulting that directly drive increased adoption of Cytiva's upstream bioreactor and mixing hardware portfolio, contributing directly to business growth and customer success. By troubleshooting customer technical issues on cell culture and bioreactor workflows, delivering hands-on demonstrations and training, and supporting and coordinating complex quality investigations through resolution, this role enhances customer satisfaction and loyalty, fostering long-term relationships and unlocking further business opportunities across Korea's biopharmaceutical industry.

This position reports to the BioProcess Hardware Modality Leader, Korea and is part of the Bioprocessing Sales organization located in Korea, working remotely to cover customers across Korea.

What you will do:

• Deliver on-site application support and hands-on services for upstream bioprocess hardware and consumables helping customers achieve safe, reproducible and specification-compliant cell culture operations for fed-batch, perfusion and high-cell-density processes.
• Provide customer technical support and troubleshooting for cell culture, bag customization and issues resolution, engaging global product, R&D, quality and service teams to escalate and close complex technical cases.
• Plan and conduct customer training and product demonstrations for BioProcess Upstream Hardware at customer sites, demo centers, seminars, workshops and exhibitions – including operator training on bag installation, visual inspection, start-up and routine operation.
• Support pre-sales, design-in and spec-win activities by reviewing URS / specifications, preparing technical proposals and reference materials, and providing technical input to detailed design reviews and implementation planning for complex upstream products, applications and solutions aligned to manufacturer-stated specifications.
• Optimize products and workflows to meet customer needs and drive new business opportunities, capturing Voice-of-Customer to inform new product introduction (NPI), automation initiatives (e.g., MES integration, digital data connectivity, SCADA/DCS integration) and process intensification opportunities that expand Cytiva's upstream footprint in Korea.

Who you are:

• Bachelor's degree or above in Biotechnology, Biochemical / Chemical Engineering, Life Sciences, Cell Biology or a related discipline. A master's degree or PhD is highly desirable.
• Multiple years of hands-on experience in bioprocess upstream operations (mammalian cell culture, bioreactor operation, scale-up), including practical experience with process-scale hardware such as single-use bioreactors, single-use bags and mixing systems.
• Demonstrated capability in customer-facing technical support, application consulting, equipment demonstration or field service within a bioprocessing, life-science instrumentation or equivalent GMP-regulated environment.
• Working knowledge of upstream process workflows and automation platforms/software (e.g., PlantPAx, DeltaV or equivalent bioreactor control platforms), with the ability to troubleshoot hardware and process issues independently on-site.
• Fluent level of English and Korean in written and verbal communication, able to interface with both Korean customers and Cytiva's global product, R&D teams.

Travel, Motor Vehicle Record & Physical/Language/Environment Requirements: if applicable for role

• Fluent level of English & Korean in written and verbal communications 한국어 및 영어로의 서면 및 구두 의사소통능력이 높으신 분
• Ability to travel abroad upon business needs 해외여행에 결격사유가 없으신 분
• Must have a valid driver’s license with an acceptable driving record within territory or locations 운전을 하여 담당하는 국내 고객사에 방문할 수 있는 분
• If foreign national, legal work permit is required to pursue employment contract by Korean immigration law 대한민국에서의 근무가 가능한 비자가 있는 분
• Ability to lift, move or carry equipment up to ##lb, any other physical requirements

It would be a plus if you also possess previous experience in:

• Single-use bioreactor technologies (rocking and stirred-tank), cell culture process development, perfusion / intensified upstream processes, and automation integration (e.g., MES data automation, SCADA/DCS)
• Direct engagement with Korean biopharma customers (e.g., CDMO, biosimilar, vaccine, biologics) and experience supporting large-scale CAPEX or new-facility projects

Cytiva, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

At Cytiva we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Cytiva can provide.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.