Job Description Summary

As Biomedical Technician II, you will respond to service calls within a hospital or healthcare system in the Atlanta, Georgia area. You will evaluate, diagnose, and perform repair and planned maintenance on biomedical equipment, providing service excellence to drive customer satisfaction.

At GE Healthcare, our machines, our software, our solutions, our services, and our people make a genuine difference to medical professionals and patients all over the world. That’s because we never lose sight of what healthcare really needs—the human touch.

Job Description

Responsibilities :

• Evaluate customer biomedical equipment issues, implement appropriate repairs, and perform planned maintenance and safety/environmental inspections to support our customers’ ability to deliver healthcare.

• Adhere to company policies, procedures, and hospital protocols, to ensure regulatory and compliance requirements are met; ensure documentation of all work performed is captured.

• Maintain strong relationships and frequent communications with customers to ensure resolution and proper follow-up, to ensure ongoing customer satisfaction.

• Maintain proper care of tools and test equipment to ensure calibration and ability to deliver timely and accurate repairs/maintenance to our customers.

• Identify and report all customer quality or compliance concerns immediately to the Quality Organization to ensure services are provided with the highest ethical standards.

• Lead, instruct, and assist technicians on basic and complex repairs and resolution.

• Document all repair actions and submit reports/summaries according to schedule.

• Identify and report all customer quality or compliance concerns immediately to the Quality Organization to ensure services are provided with the highest ethical standards.

Qualifications :

• Associate’s or Bachelor’s degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field and 2+ years of experience servicing medical equipment; OR equivalent military education and 2+ years of experience servicing electrical or mechanical equipment; OR High School Diploma/GED and 4+ years of experience servicing medical equipment.

• Analytical and communication skills with the ability to communicate technical issues to the customer in an easy to understand manner.

• Special Physical Requirements: Candidate must be able to lift, carry, push, and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods of time. Candidate must also be able to reach at, above and below shoulder level, flex/extend neck and have good hand and finger dexterity. Specific vision abilities required by this job may include color, close vision, distance vision, peripheral vision and depth perception.

• Willingness to be available ""after hours"", or work a rotating On-Call schedule, including weekends, for critical issues and coverage, as necessary.

Desired Skills:

• Certified Biomedical Electronics Technician (CBET) desired. 

• Experience interpreting schematic diagrams and perform effective repair and planned maintenance on basic biomedical or electronic equipment. 

• Experience in a hospital setting. 

• Experience interfacing with both internal team members and external customers as part of a solution-based service process. 

• Experience developing and maintaining good customer relations. 

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership –always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

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We will not sponsor individuals for employment visas, now or in the future, for this job opening.

While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.