Benefits Specialist (m/f/d)

Job Description

As a Benefits Specialist (m/f/d), you will support the administration and delivery of employee benefits, wellbeing programs, and onboarding activities. You will ensure smooth operational execution, serve as a key point of contact for employees and external providers, and contribute to a positive employee experience through reliable and service-oriented support. 

Your Key Responsibilities:

Vendor & Program Coordination

• Act as the day-to-day point of contact for external benefit providers (excluding programs which are led by EHS) across Germany, support vendor communication and follow up on operational topics

• Coordinating with global C&B and HROPs to coordinate implementation of the global programs locally

• Assist in the preparation and coordination of vendor reviews (e.g., annual Company Bike review)

Operational Administration & Procurement

• Create and manage purchase orders for benefit programs

• Support procurement activities, including preparation of required documentation

• Ensure timely registration of new employees in benefit systems

Employee Support

• Act as the point of contact for employee questions related to benefits

• Provide accurate information and resolve standard issues independently

• Escalate complex cases to relevant stakeholders where needed

Onboarding & Welcome Experience

• Organize, coordinate, and facilitate Welcome Days in HH

• Review Welcome Day content and suggest updates where needed

• Review and update onboarding materials to ensure accuracy and relevance

Health & Wellbeing Activities

• Support coordination of wellbeing initiatives in collaboration with EHS (e.g., Health Days, campaigns)

• Assist in organizing logistics and communication for events such as screenings or vaccination campaigns

Continuous Improvement & Projects

• Support implementation of benefit harmonization initiatives

• Identify opportunities to improve processes and employee experience

• Maintain accurate documentation of processes and program information

 
What you will bring:

Education & Experience

• Bachelor’s degree in HR, Business Administration, or related field (or equivalent experience)

• First relevant experience in HR operations, administration, or employee services 

• Experience working with external vendors/providers 

• Good understanding of HR processes, particularly benefits 

• Familiarity with procurement or purchase order processes is advantageous

• Awareness of employee experience and service-oriented HR support

Skills

• Strong organizational and coordination skills with attention to detail

• Service-oriented mindset with strong communication skills

• Ability to manage multiple tasks and prioritize effectively

• Problem-solving skills with ability to handle standard employee inquiries independently

• Good collaboration skills and ability to work with multiple stakeholders

People with severe disabilities and their equivalents will be given preference if they are equally qualified.

Required Skills:

Compensation Program Design, ERISA Compliance, Expatriate Administration, Financial Research, Human Resource Information Systems (HRIS), Incentive Programs, Job Evaluations, Pension Plan Administration, Performance Appraisal Management, Policy Development, Retirement Plan Administration, Retirement Plan Compliance, Salary Surveys, Teamwork, US Corporate Tax Compliance - International

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

No Travel Required

Flexible Work Arrangements:

Hybrid

Shift:

Not Indicated

Valid Driving License:

No

Hazardous Material(s):

N/A

Job Posting End Date:

09/22/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.