Associate Specialist - Skills and Learning Operations

Business Introduction GSK remains committed to achieving bold commercial ambitions for the future. By 2031, we aim to deliver £40 billion in annual sales, leveraging our existing strong performance momentum to significantly increase our positive impact on the health of billions of patients globally. Our Ahead Together strategy is centred on early intervention to prevent and alter the course of disease, thereby protecting people and supporting healthcare systems.
Our diverse portfolio consists of vaccines, specialty medicines, and general medicines.
Through continuous innovation and a dedicated focus on scientific and technical excellence, we strive to develop and launch new, groundbreaking treatments that address critical health challenges. Position Summary You will support the operations that keep our global skills and learning programmes running smoothly. You will coordinate programme delivery, manage learning systems, and keep learning data reliable. You will work closely with learning managers, technology teams and external partners. We value clear communicators who care about quality, enjoy solving operational challenges, and want to grow into broader learning operations and analytics roles. This role offers strong learning opportunities, visible impact, and a chance to help unite science, technology and talent to get ahead of disease together. This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following: - Manage end-to-end scheduling and enrolment for global learning programmes in our learning platforms. - Administer learning items, curricula, assessments and user accounts to maintain learning lifecycle accuracy. - Deliver operational support for live virtual sessions, including event setup, recordings and real-time coordination. - Maintain participant records, attendance tracking and reporting dashboards with high data quality. - Own service tickets and resolve platform or content issues within agreed service timelines. - Support testing of releases, automation workflows and improvements to reduce manual effort. Why You? Basic Qualification We are seeking professionals with the following required skills and qualifications to help us achieve our goals - Bachelor’s degree in business, education, HR, IT, or a related field. - 2 to 4 years’ experience in learning operations, LMS administration, or learning programme coordination. - Working knowledge of a Learning Management System such as SAP SuccessFactors Learning or similar. - Good data skills, including Excel and experience building or updating reports and dashboards. - Strong stakeholder communication and coordination skills across global teams. - Comfortable managing multiple tasks with attention to detail and meeting service timelines. Preferred Qualification If you have the following characteristics, it would be a plus - Experience with SuccessFactors Learning administration or equivalent LMS transactional work. - Familiarity with ticketing systems such as ServiceNow or similar tools. - Exposure to virtual event platforms (MS Teams, webinar tools) and session production. - Basic experience with automation or workflow tools (Power Platform, bots) and testing releases. - Experience creating or maintaining learning analytics and compliance reports. - Experience working with multilingual content or deploying course versions in multiple languages. Location and Work Arrangement This role is based in India and is on-site. You will work closely with colleagues across time zones and may occasionally support sessions outside core hours. What you can expect You will join a supportive team that values learning, collaboration and practical problem-solving. You will build skills in learning technologies, programme management and reporting. Your work will help our people learn faster and more effectively, so we can all make a meaningful impact. Ready to apply? If this role feels like a fit, we encourage you to apply. We welcome applicants from all backgrounds and will make reasonable adjustments during recruitment. If you need adjustments, please contact our recruitment team.

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

Inclusion at GSK:

As an employer committed to Inclusion, we encourage you to reach out if you need any adjustments during the recruitment process.

Please contact our Recruitment Team at IN.recruitment-adjustments@gsk.com to discuss your needs.

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