Associate Mako Product Specialist

Work Flexibility: Field-based<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p>Stryker is one of the top companies in medical technology and joining us means you will be part of a winning team representing industry-leading products that are making people’s lives better.</p><p></p><p>MAKO is one of Stryker’s leading Orthopaedics product. Used in joint replacement surgeries, it is a SmartRobotics arm that allows surgeons to have a more predictable and efficient surgical experience. Our MAKO Product Specialists are trusted advisors – training and supporting surgeons in planning and executing such surgeries, ensuring better patient outcomes.</p><p></p><p><b>What You Will Do: </b></p><ul><li>Train towards earning the requisite certifications in different MAKO applications within the stipulated period.</li><li>Provide case coverage as well as standby as Clinical Specialist to scrub in for joint replacement cases.</li><li>Drives account growth by working with key hospital staff, thought leaders and referring doctors to develop a referral base and increase procedure volume.</li><li>Provide training and Clinical/Technical support to surgeons and hospital staff.</li><li>Pre-operative CT scans planning and CT segmentation.</li><li>Support processes including case booking, documentation, reporting, billing, etc.</li><li>Participate in training and sales &amp; marketing activities as needed.</li><li>Provide prompt and accurate complaint reports per Stryker’s quality system.</li><li>Collaborate with sales &amp; clinical team to deliver high standards of service &amp; quality care to patients.</li></ul><p></p><p><b>What You Need:</b></p><ul><li>Bachelor’s Degree in Biomedical Engineering or related Science fields</li><li>3-5 years’ experience in Sales, Customer Service or Technical support role</li><li>Strong communication skills in spoken and written English.</li><li>Passionate about healthcare and providing high standards of quality and service to customers.</li><li>Excellent relationship building and stakeholder management skills.</li><li>Has own vehicle and able to travel</li><li>Able to be on-call on weekends / public holidays based on team roster.</li></ul><p style="text-align:inherit"></p><p style="text-align:inherit"></p>Travel Percentage: 100%<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p></p><p></p><p></p><p></p>