Associate Key Account Manager

Job Description

THE OPPORTUNITY

Join us as an Associate Key Account Manager, Oncology, where you will play a critical role supporting our customers by providing clinical information about products, educational information, clinical training programs and resources. We support healthcare providers and healthcare systems meet the goals of the patients in their communities.

Based in Hong Kong, you will shape product vision, strategy, and execution in a complex and dynamic environment. You will work closely with global, regional, and local cross‑functional teams, and thrive in a high‑performing, inclusive culture supported by strong development resources, mentorship, and opportunities for both local and regional career growth.

At Hong Kong, Macau, & Taiwan, our mission is to transform breakthrough science into life changing medicines that save and improve lives worldwide.  We are the #1 market in Asia Pacific by  revenue. We pride ourselves on a growing and robust in-line portfolio, a broad and deep pipeline, and an unwavering commitment to scientific excellence, integrity, and ethical standards.  Our culture champions a vibrant, inclusive workplace, where collaboration, team spirit, and relentless pursuit of excellence drive our collective success.

WHAT YOU WILL DO

• Promote and grow our Oncology portfolio by building strong relationships with healthcare professionals, physicians, and key stakeholders across assigned accounts.

• Deliver product information and promotional messages through face-to-face engagement, group presentations, and other approved channels.

• Educate healthcare professionals on product benefits, clinical data, and appropriate product use, while addressing questions and providing relevant solutions.

• Manage assigned accounts and identify opportunities to expand product adoption and business growth.

• Execute promotional activities and account plans in alignment with business objectives and compliance requirements.

• Develop and maintain relationships with key customers, product advocates, and relevant healthcare stakeholders.

• Monitor account performance, customer needs, and market developments to identify business opportunities and support decision-making.

• Collaborate with internal cross-functional teams to support customer engagement and business priorities.

• Track sales performance and contribute to the achievement of business objectives and key performance indicators (KPIs).

• Maintain a strong level of product, therapeutic area, and industry knowledge to effectively support healthcare professionals.

• Prepare timely reports, account updates, and other required documentation.

WHAT YOU MUST HAVE

• Bachelor’s degree in Science-related disciplines such as Pharmacy, Life Science, Healthcare, Science (Biochemistry, Biology, Chemistry) or related disciplines

• 4-5 years of sales experience, with exposure to pharmaceutical or healthcare industry being highly preferred

• Self-motivated, result-focused and a will to succeed

• Strong customer focus with good interpersonal skills

• Good team player

• Account management experience would be an added advantage

• Oncology experience is an advantage.

Additional location(s) Compensation Information:

Required Skills:

Account Management, Customer Experience Optimization, Customer Insights, Data Analysis, Market Analysis, Market Development, Order Processing, Pharmaceutical Sales, Product Knowledge, Revenue Generation, Sales Forecasting, Sales Strategy Development, Teamwork

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

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Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Not Applicable

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:

11/13/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.