Associate Director, People Operations, Europe

The Opportunity:

The Associate Director, People Operations, Europe will play a critical, hands-on role in building and scaling the HR operational infrastructure across Europe. This role will drive the implementation of core HR operations in close partnership with Finance, global People/HR functions, and external vendors, with an immediate focus on establishing payroll and benefits frameworks across multiple countries.

This position requires a highly collaborative operator who can lead execution while navigating a global, matrixed environment, ensuring that regional needs are effectively represented while aligning with global standards.

Key Responsibilities include:

Build & Implement HR Operations Infrastructure

• Drive the design and implementation of end-to-end HR operational processes across Europe (onboarding, offboarding, employee data management, lifecycle workflows) in partnership with global People/HR functions and Finance.

• Partner cross-functionally to ensure alignment of regional processes with global standards, while adapting to local requirements.

• Lead operational readiness for new country expansions, coordinating closely with Finance, Legal, and global teams.

Payroll & Benefits Implementation

• Drive the implementation of payroll infrastructure across multiple European countries in close partnership with Finance and global HR/People functions.

• Lead the setup and operationalization of payroll processes, ensuring alignment across Finance, external vendors, and internal stakeholders.

• Support the implementation and drive the excellence of country-specific benefits programs in collaboration with global Total Rewards, Finance, and external brokers.

• Ensure effective coordination between payroll, benefits, Finance, and global teams to enable accurate and compliant going operations.

• Serve as a key regional point of contact, ensuring alignment between vendors and internal stakeholders.

Compliance & Local Setup

• Drive implementation of compliant HR operational frameworks across countries, in partnership with Legal, Finance, and global HR.

• Coordinate with cross-functional teams and external advisors to support entity setup, employment structures, and regulatory requirements.

• Ensure documentation, contracts, and employee records processes meet both local and global standards.

Systems & Technology (HRIS & TA Systems)

• Partner with global HRIS and Talent Acquisition teams on the implementation and rollout of Workday (HRIS) and Greenhouse (ATS) across Europe.

• Drive regional execution and readiness for system deployments, ensuring alignment with global implementation timelines and milestones.

• Collaborate closely with global system owners to ensure European country-specific requirements (e.g., local regulations, data fields, workflows) are understood, prioritized, and incorporated into system design where appropriate.

• Act as the regional subject matter expert, providing input into configuration decisions while not directly owning system configuration.

• Coordinate user acceptance testing (UAT), data validation, and go-live readiness activities for European markets in partnership with global teams.

• Ensure effective adoption of systems across the region through clear processes, documentation, and stakeholder alignment.

• Partner cross-functionally (HR, TA, Finance, IT) to ensure systems support compliant and efficient end-to-end processes.

Cross-Functional Collaboration & Execution

• Act as a central connector across Finance, Legal, IT, global HR/People Operations functions, and regional stakeholders to drive execution of HR operations.

• Ensure clear ownership, alignment, and communication across all stakeholders involved in European expansion efforts.

• Proactively identify and resolve gaps or dependencies across functions to enable smooth implementation.

What Success Looks Like

• Payroll and benefits infrastructure successfully implemented across European entities through strong cross-functional partnership.

• HR operational processes established and aligned with global frameworks while meeting local requirements.

• Effective collaboration across Finance, Legal, IT, and global HR functions enabling smooth regional expansion.

• Scalable, compliant operations supporting continued growth in Europe.

Required Skills, Experience and Education:

• Bachelor’s degree in human resources, Business Administration, or related field (Master’s preferred).

• Proven experience driving implementation of HR operations and payroll/benefits infrastructure across multiple European countries.

• Profound knowledge of labor law and practical understanding of broader European employment practices.

• Experience working in highly cross-functional, matrixed environments with global stakeholders.

• Hands-on experience in fast-growing or scaling organizations; build-phase experience strongly preferred.

Preferred Skills:

• Team player leading with high standards.

• Strong execution focus with the ability to drive initiatives through cross-functional collaboration.

• Excellent stakeholder management and influencing skills across functions and geographies.

• Ability to operate effectively in a global, matrixed organization.

• Strong project management skills with experience leading multi-country implementations.

• Detail-oriented with a strong focus on accuracy and compliance.

• Fluent in English; additional languages are a plus.

Business Travel Expectation:

• Willingness and ability to travel internationally, as required.

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