Associate Director, IT Solution Delivery (Veeva)

<p style="text-align:left"><b>Job Description Summary</b></p>#LI-Hybrid<br><br>Location: Barcelona, Spain<br><br>Our Associate Director, IT Solution Delivery (Veeva) position within Global Clinical Operations IT is a unique role at Novartis that intends to attract the best early career talent to tackle human disease. As a leading pharmaceutical company, Novartis is committed to meet the rising global demand in Life Sciences. <br>This role is part of a clinical program focused on managing the clinical technology platform at Novartis. Our Technology Product Manager within Global Clinical Operations IT will collaborate as part of a cross-functional Veeva team, leveraging cutting-edge technology to streamline and support Clinical Trial management. This role contributes to reimagining medicine and improving lives globally.<br><br>Make a meaningful impact by leveraging your expertise in Clinical Operations to transform lives! Work with an industry-leading clinical platform to manage end-to-end trial processes efficiently. This opportunity will not only allow you to expand your professional network but also empower you to drive efficiency and excellence in the ever-evolving field of Clinical Operations. Make a difference—be part of something extraordinary!<p style="text-align:inherit"><br /> </p><p style="text-align:left"><b>Job Description</b></p><p><b>Key Responsibilities:</b></p><ul><li>Execute technology delivery strategy for business systems, platforms and processes for a particular Business domain / Function</li><li>Has end-to-end accountability for technology product delivery across business areas. Partners with business product owner to set technology roadmap, with a vision ensuring that technology products generate business value for the defined customer</li><li>Partner with Business Product Directors for demand analysis solution proposal/evaluation and funding estimates for operations/ projects</li><li>Partner with business partners to ensure Technology Service/Solutions Delivery teams deliver products according to strategy with reuse across other areas</li><li>Ensure services solutions platforms products are fit for purpose and achieve the desired business value and impact</li><li>Run efficient DevOps for platforms, products, or systems ensuring availability and optimal performance for responsible function / service area</li><li>Establish governance structure for projects, operations, etc. with right stakeholder representation, including: underpinning IT services in the delivery &amp; support of the IT application and adherence to Security, Compliance policies &amp; procedures</li><li>Track, report and deliver against agreed success factors and measurements for various stakeholders for function / service areas whilst ensuring overall user experience is taken into account when designing deploying new solutions~ services and steady state operations</li><li>Contribute to transformation initiatives using the latest technology stack and follow industry trends and emerging practices to drive agility, speed, efficiency and effectiveness. </li><li>Manage application lifecycle management, application data consistency, portfolio optimization and continual improvements</li><li>Execute problem management and drive identification of root causes as well as sufficient prevention of recurrences</li></ul><p></p><p><b>Essential Requirements:</b></p><ul><li>University Degree and/or relevant experience and professional qualifications</li><li>Good understanding track record delivering technology products including experience working in Veeva Vault</li><li>Working experience &amp; knowledge of Clinical business process within Pharma industry (eTMF, SSU, CTMS)</li><li>IT Technical Strategy and Planning, Emerging Technology Monitoring, Vendor Management, understanding of Agile methodologies</li><li>Proven ability to work in a cross-functional team within a matrix environment building relationships, and driving engagement</li><li>Previous experience and strong mindset in continuous improvement and change management Excellent interpersonal and communication skills. Needs to be able to work independently and reliably</li><li>Proficiency in English (written and oral)</li></ul><p><b>Nice to Have:</b></p><ul><li>Working experience &amp; knowledge of other Clinical business process areas, e.g. Site connect, Payments &amp; Study training</li><li>Experience in adoption and development of Agile methodologies</li></ul><p></p><p>Commitment to Diversity &amp; Inclusion:</p><p><i>We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.</i></p><p>Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? <a href="https://www.novartis.com/about/strategy/people-and-culture" target="_blank">https://www.novartis.com/about/strategy/people-and-culture</a></p><p></p><p>Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: <a href="https://talentnetwork.novartis.com/network" target="_blank">https://talentnetwork.novartis.com/network</a></p><p>Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: <a href="https://www.novartis.com/careers/benefits-rewards" target="_blank">https://www.novartis.com/careers/benefits-rewards</a></p><p></p><p style="text-align:inherit"><br /> </p><p style="text-align:left"><b>Skills Desired</b></p>Budget Management, Business Acumen, Influencing Skills, Performance Management, Risk Management, Service Delivery Management, Strategic Planning, Waterfall Model