Associate Director, Health Systems Analytics & Process Enablement
(Position - Remote)
Position Summary: At Natera, we’re transforming healthcare through advanced diagnostics. Join Natera as an Associate Director, Health Systems Analytics & Process Enablement to play a critical role in an innovative new business unit supporting our largest customers, health systems. This is an exciting time at Natera and we are actively building capabilities and solutions to partner strategically with these large customers. This role will be critical to helping us assess, measure and shape the way we go-to-market. Reporting to the Head of Marketing, Health Systems, you will own the design and delivery of scalable reporting solutions while leading cross-functional efforts to standardize how health system based operational metrics are defined, generated, and used.
About the Role:
Natera is seeking a highly impactful Associate Director, Health Systems Analytics & Process Enablement to drive analytics and operational scaling.
This role sits at the intersection of data, process, and execution. You will own the design and delivery of scalable reporting solutions while leading cross-functional efforts to standardize how operational metrics are defined, generated, and used.
A key focus will be transforming manually generated executive reporting into automated, reliable, and intuitive tools, while aligning stakeholders across Lab Ops, Clinical Ops, Medical, and supporting teams.
This role is ideal for someone who is both:
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A builder, able to design clean, scalable reporting systems
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An operator, able to drive alignment, run forums, and make processes stick
What You’ll Do:
Reporting & Analytics
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Build end-to-end reporting solutions in data management and visualization tools, specific to the health system business
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Translate health system related business questions into clear metrics and executive-ready visualizations
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Leverage AI-assisted tools (e.g., Cursor, Claude Code, Copilot) to accelerate development, automate workflows, and improve documentation
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Improve scalability through reusable logic, standardized models, and quality checks and validation processes
Process Design & Scaling
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Redesign operational workflows, especially around reporting and performance tracking
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Replace manual, duplicative, or error-prone processes
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Standardize how data is consumed across teams
Cross-Functional Leadership
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Work across the organization to align on metric definitions and reporting requirements
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Act as a central coordinator across teams to drive progress and accountability
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Clarify initiative decisions, track dependencies, and ensure follow-through
Data & Systems Partnership
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Partner with IT and Engineering to ensure clean data pipelines
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Translate business needs into clear technical requirements
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Identify system gaps and drive practical solutions
What We’re Looking For:
Required:
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8–10+ years in business operations, analytics, or similar roles
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Understanding of the health system market, hierarchies for health systems and tools needed for reporting on this customer segment
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Advanced expertise in BI tools
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Comfort working with large, messy, healthcare-specific datasets
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Ability to turn unstructured problems into structured solutions
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Experience leading cross-functional initiatives
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Ability to run effective meetings, drive decisions, and maintain momentum
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Passion for data, with strong intuition for data structure, consistency, and usability
Preferred:
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Familiarity with applications such as Salesforce, LIMS, and Snowflake
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Ability to use SQL or Python to automate reporting workflows
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Experience leveraging AI-assisted tools (e.g., Cursor, Claude Code, Copilot, ChatGPT) to improve analytics and automate workflows
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Experience in healthcare, diagnostics, or lab operations
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Background in highly cross-functional environments
Why This Role:
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Direct impact on corporate decision-making and building out the operations space for the health systems Business Unit
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Opportunity to modernize how business operations run and are measured
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High ownership across data, process, and execution
OUR OPPORTUNITY
Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.
The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.
WHAT WE OFFER
Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program!
For more information, visit www.natera.com.
Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide.
All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws.
If you are based in California, we encourage you to read this important information for California residents.
Link: https://www.natera.com/notice-of-data-collection-california-residents/
Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes.
For more information:
- BBB announcement on job scams
- FBI Cyber Crime resource page