Associate Director, Global Commercialization Systems Enablement

The Opportunity:

The Associate Director, Global Commercialization Systems Enablement is responsible for coordinating and enabling Commercial and Medical Affairs global systems work across markets outside the United States. This role ensures that regional needs are clearly understood, refined, and effectively integrated into established global processes, including launch orchestration, compliance frameworks, software development lifecycle practices, and prioritization governance. For new market launches outside of the United States, this individual will lead the associated Commercial and Medical business systems workstreams, ensuring coordinated planning, readiness, and execution across regional IT teams, global Commercial and Medical solution teams, and enterprise technology teams.

The Associate Director adds value by clarifying requirements, identifying cross market commonalities, and reducing discovery work for global delivery teams such as Omnichannel Solutions, Data Solutions, Medical Affairs Solutions, and Field Solutions. The role supports seamless pull through of work into global intake and execution models, helping regional IT leads and enterprise partners operate more efficiently while maintaining alignment with global standards.

Partnering with IT, Information Security, Planning & Management, G&A Systems, R&D Systems, and other enterprise technology partners as needed, this leader helps ensure that solutions are compliant, scalable, and launch ready. This role helps scale global systems as commercialization activity expands across markets, indications, and products, by strengthening coordination, improving visibility, and supporting consistent execution without creating bottlenecks or slowing direct collaboration where it is most effective.

Global Enablement and Orchestration

• Lead the Commercial and Medical business systems workstream for Global Markets (outside of the United States), providing governance, coordination, and visibility across regional initiatives.

• Act as the interface between regional IT requests in Europe and Japan and the global Commercial and Medical Information Systems team as well as facilitating partnership with enterprise IT.

• For global systems, translate regional business needs into executable work in partnership with global solution teams.

• Shape and qualify ex US demand before it enters global intake forums.

Planning and Launch Readiness

• Drive planning, intake coordination, and launch preparation activities for ex US markets.

• Support sequencing and pull through of work into global systems and processes.

• Manage cross regional dependencies to reduce delays and ensure aligned execution.

• Enable coordinated planning and execution as additional markets, indications, and products are introduced.

Operating Model and Scalability

• Establish a repeatable and scalable operating model for global commercialization systems support.

• Enable regional IT teams to move quickly at the local level while maintaining global consistency and efficiency.

• Proactively manage coordination complexity and time zone challenges to support effective collaboration between regional teams and global solution leaders.

• Enhance global visibility into demand, priorities, and delivery readiness.

Cross Functional Partnership

• Drive action day to day with peers across Data Solutions, Field Solutions, Omnichannel Solutions, and Medical Affairs Solutions to support integrated execution.

• Proactively engage and align cross enterprise technology partners including IT, Information Security, Planning & Management, G&A Systems, and R&D Systems Teams to ensure integrated planning, risk management, compliance, and end to end solution readiness across global markets.

• Partner with enterprise stakeholders to ensure systems are compliant, secure, and operationally ready.

Required Skills, Experience and Education:

• Bachelor’s degree required (or equivalent).

• 8 plus years of experience in commercial systems, medical systems, IT business partnership, program management, or related disciplines.

• Experience supporting global or multi regional initiatives, preferably across Europe and Asia Pacific.

• Strong understanding of commercialization processes, launch readiness, and cross functional delivery models.

• Demonstrated ability to lead without direct authority in a highly matrixed global environment.

• Excellent stakeholder management, communication, and organizational skills.

• Proven ability to build trust and manage relationships across multiple functions.

• Proven ability to build structure in ambiguous or evolving operating environments.

• Strong understanding of Commercial systems and data sources (CRM, digital/website, secondary data, visualization platforms).

• Understanding of regional data privacy and compliance regulations and processes.

• Ability to manage a portfolio of projects, activities, and tasks simultaneously and autonomously.

• High levels of organization, attention to detail, and accuracy; committed to delivering quality outcomes.

• Collaborative, adaptable, and effective in building rapport across global, regional, and functional teams.

• Thrives in fast-paced, high-growth, and rapidly changing environments.

• Comfortable with ambiguity and skilled at defining operating models, processes, and roles while simultaneously implementing capabilities.

Preferred Skills:

• Experience supporting commercial launches in pharma strongly preferred. 

  #LI-Hybrid  #LI-YG1