Associate Director, Business Practices

Job Description

For more than 130 years, our company has brought hope to humanity through the development of important medicines and vaccines and today, we are at the forefront of research to deliver innovative health solutions that advance the prevention and treatment of diseases in people and animals.

In Indonesia, our company has been established since 2005 and currently focuses on two main therapeutic areas, namely oncology and vaccines.

General Purpose/Roles

The Business Practices Manager (BPM) is a strategic leader responsible for leading the governance, execution oversight, and risk orchestration of our company’s ethical business conduct and regulations. The role ensures that global standards, regional frameworks, and country‑specific requirements are operationalized, monitored, and evidenced across the organization, enabling ethical and compliant business operations.

Key Roles & Responsibilities

Business Practices Leadership

• Expert in Global Standards, systems and processes.

• Demonstrate a sound knowledge of business operations

• With the support of the Managing Director and Country Leadership Team and International Legal and Compliance – embed accountability and ownership into the Business Units and day to day operations

• Strategic oversight of business practices to proactively identify areas of focus for risk management as well as areas to simplify processes and procedures

• Speak up skill to ensure transparency of adherence to company standards is visible to the Managing Director and leadership teams at all time

• Communicate at all levels across the organisation in a way that resonates with business leaders and end users.

Governance & Policy Implementation

• Localise and implement global standards, Code of Conduct and Business Practices policies.

• Serve as the guardian of all local business practices related policies and procedures that include business risk controls.

• Ensure alignment with market-specific regulations.

Risk Management & Monitoring

• Lead the facilitation and support the Enterprise Risk Management process under the direction of the Managing Director.

• Own preparation and evidence collation for the Annual MD Compliance Certification.

• Use tools like EmpowerBI, Veeva event self-audits, and GOVerify to track compliance metrics.

• Ensure compliance risks, trends, and deviations are proactively surfaced transparently to leadership.

• Facilitate assurance checks with 3rd party vendor and review observations with IL&C.

• Manage business risk control programs for alliance partners, including KPI sampling and documentation reviews.

• Act as primary point of contact for MCAAS and assist market leadership team with remediation actions.

• Oversee execution of business practices processes led by the BPO, including:

  EMPOWERbi monitoring

  Self‑audits and assurance checks

  Event approvals and transparency reporting

Training & Awareness

• Deliver onboarding and business process training.

• Promote a speak-up culture and ensure non-retaliation policies are upheld.

• Build sustainable compliance execution capabilities within the organisation.

• Support the cascade of compliance messages through Managing Director and leadership team.

Business Partnership & Advisory

• Provide real-time guidance on promotional activities, HCP/HCO engagements, sponsorships, and third-party interactions.

• Participate in governance forums and review boards.

• Support business in navigating complex business practice scenarios.

• Partner with Legal & Compliance to ensure business activities align with legal and compliance requirements.

• Escalate matters requiring legal interpretation or compliance judgement to IL&C.

• Ensure Legal & Compliance guidance is embedded into operational processes and governance.

Due Diligence Oversight

• Advise on due diligence and business risk assessments for vendors and distributors.

• Train key stakeholders on due diligence processes and systems for vendors and individuals.

Reporting & Metrics

• Facilitate the monthly Country Compliance Committee in conjunction with the Managing Director.

• Own the orchestration and submission of annual compliance plans, including:

  Grants, Donations & Charitable Contributions

  HCP Meeting Plans

  HCP/HCO Sponsorship Plans

  Aggregate Spend, FMV, and Meal Caps

• Prepare business risk dashboards and reports for regional BPO.

• Track completion of HH Compliance Goals.

People & Capability Leadership

• Lead, coach, and develop the Business Practices team.

• Clarify roles, decision rights, and escalation pathways between BPM, BPO, and the business.

Working Relationship

External Relationship

• Ministry of Health

• KPK, Corruption Eradication Commission

• IPMG Ethical Practices

• Healthcare Organizations and Professionals

Internal Relationship

• Legal & Compliance

• Global Data Privacy

• Country Leadership Team: Business Unit Head, Medical, Regulatory, HR, IT, Finance, Commercial Operations, Market Access

• Sales and Marketing teams

• Kuala Lumpur Shared Services

• Regional & Global BPO

Enterprise Leadership Skills Required

• Strategic Planning

• Execution Excellence

• Networking & Partnerships

• Influence

• Change Catalyst

• Ownership & Accountability

• Emotional Intelligence

• Coaching & Development

• Talent Growth

Qualifications

Required:

• Bachelor’s degree in Life Sciences, Law, Business, or related field.

• 8+ years of experience in compliance, business risk management, finance, or regulatory roles in pharma/healthcare.

• Strong knowledge of local healthcare laws, KPK, IPMG Ethical Practices

• Excellent communication, stakeholder management, and problem-solving skills with proven experience leading governance processes and senior forums

• Fluent in English and Bahasa Indonesia.

Preferred:

• Experience in a matrixed, multicultural environment.

• Experience in Audit and or financial controls

• Familiarity with digital tools and data analytics.

• Certification in compliance, business risk or ethics (e.g., SCCE, IAPP).

Required Skills:

Adaptability, Adaptability, Anti-Bribery and Corruption (ABC), Audits Compliance, Business Management, Business Operations, Business Partnerships, Business Process Management (BPM), Business Risks, Compliance Analytics, Compliance Program Development, Compliance Reporting, Data Analysis, Decision Making, Due Diligence, Enterprise Risk Management (ERM), Ethical Compliance, Facilitation, Financial Compliance, Human Resource Information Systems (HRIS), Marketing Compliance, Metrics Reporting, Policy Implementation, Regulatory Communications, Risk Management {+ 2 more}

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Hybrid

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:

05/14/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.