Asset Management Specialist

This is where your work makes a difference.

At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job—you will find purpose and pride. 

Your role at Baxter

The Asset Management Specialist (AMS) for Hillrom/Baxter Respiratory Health will be responsible for developing strategies and relationships to implement plans for maintaining control over all devices in the field: home care and acute care customers, sales reps, internal and external training personnel, and educational facilities. This is where you apply problem-solving skills to minimize quality issues!

You'll work collaboratively to investigate and resolve discrepancies with the Home Care and Acute Care Customer teams, field trainers, Sales personnel, Training Support Specialists, Operations team, local and corporate Quality and Regulatory teams, as well as corporate Legal to assure adherence to device disposition at all times.

This is a hybrid role requiring 3 days per week onsite.

What you'll be doing

• Manage end-to-end return process for respiratory devices and accessories

• Assign serial numbers for new shipments and warranty replacements

• Conduct quarterly audits to track and verify asset locations using equipment reports

• Investigate and resolve product pickup, return, and quality-related issues using multiple systems

• Serve as liaison across teams for asset quality management and process improvements

• Partner with operations and supply chain to ensure accurate system data and reporting

• Monitor reports (JDE/TIMS) to ensure timely returns, pickups, and proper documentation compliance

• Analyze trends in product quality, returns, and complaints, collaborating with teams and QA/RA to resolve issues and escalate non-compliance

What you'll bring

• Associate degree preferred not required.

• 3+ years of progressive experience in a customer service role

• 2+ years of experience in the durable medical or related healthcare field

• Experience with Microsoft Office

• JD Edwards or other payer database experience preferred

• Experience working independently and in a team setting

• Ability to perform in a fast-paced, fluid environment, pivoting tasks and priorities as needed

• Proven attention to detail

Baxter is committed to supporting the needs for flexibility in the workplace. We do so through our flexible workplace policy which includes a minimum of 3 days a week onsite. This policy provides the benefits of connecting and collaborating in-person in support of our Mission.

We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $60,000 to $82,500 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

US Benefits at Baxter (except for Puerto Rico)

This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Baxter

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Know Your Rights: Workplace Discrimination is Illegal

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.