Job Description Summary

The application specialist for IT systems in anesthesia and intensive care units is an important part of the GE HealthCare PCS Digital team. The application specialist has a direct impact on smooth clinical workflows for care providers who do their best every day for patients.

The role covers solution configuration and deployment (with a project team), customer consultancy, functional support (with a supporting team).

Most of the activities for our customers can be carried out remotely with up to 30% on site visits.

 

Job Description

Presales context:

• Sales support and consultancy to respond tenders.

• Demonstration of the application and its usage to highlight the advantages of the solution.

Delivering context:

• Meet projects deadlines and budgets.

• Site analysis and restitution.

• Presentation of change management.

• Lead the functional aspect of the deployment.

• Customer workflows design.

Execute application settings.

• Carry out and/or coordinate training for referents and end-users.

• Lead change management with users.

• Acceptance tests support.

• Go live support.

After-sales customer support:

• Solution startup support.

• Adjustment and corrections to the settings.

• Handling of incidents related to configuration.

Installed base animation:

• Hold meetings with our customers to share best practices.

• Present the benefits that can be gained from using our software.

• Supporting our clients in optimizing their practices.

• Propose support for certain institutional or regulatory requests.

Internal contribution:

• An expert in the application and close to user needs, the application specialist will have the opportunity to formalize product development requests with the global product teams and ensure the feedback and prioritization of requests on the product to guide the R&D roadmaps.

• You pass on valuable feedback from the market to our R&D and product management departments.

• Provide business and product expertise to lead discussions on clinical, organizational, and business aspects around software functionalities.

• Manage responses to specifications on product and functional aspects.

Your profile:

• You have professional degree and a significant clinical experience as a nurse in intensive care and anesthesia OR

• You have in-depth knowledge of intensive care workflows.

• You have in-depth knowledge of workflows in anesthesia and the operating theatre.

• You have in-depth knowledge of hospital workflows (patient pathway, laboratory, pharmacy, billing, IT and biomedical departments).

OR:

• You have a diploma in biomedical engineering or an IT diploma specializing in healthcare.

• You have some knowledge of intensive care workflows.

• You have some knowledge of anesthetic and operating theatre workflows.

• You have knowledge of hospital workflows (patient pathways, laboratory, pharmacy, billing, IT and biomedical departments).

Soft skills:

• You are comfortable in a medical environment.

• You enjoy interacting directly with customers and have strong customer management skills.

• You have the ability and passion to share expertise and knowledge with others.

• You have the relational and communication skills to convince and lead change management.

• You are competent and confident in giving presentations to small and large groups and respond quickly and flexibly to their needs, reactions, and feedback.

• You have strong analytical and problem-solving skills and can work to define goals and deadlines.

• You have the ability to work in a team.

• You are willing and able to work at a high level of defined values and ethics.

• You would describe yourself as a motivated, self-directed person who can navigate a fast-paced, dynamic business environment. You are aware of current developments in the market.

Additional Skills:

• You are confident in using Windows-based software.

• You have a high interest in IT solutions.

• Your English is native or fluent, additional language would be appreciated.

• You have a valid driving license.

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Pay Range

For Poland based positions, Annual Salary Range:166 400,00PLN-228 800,00PLN

Placement within this range depends on:

• Relevant skills and qualifications

• Prior job-related experience

• Internal equity considerations (alignment with colleagues in similar roles) e.t.c.

We review pay ranges regularly to ensure they remain competitive with the external market and align with our internal equity considerations.

Benefits & Rewards

In addition to base salary, our employees have access to a comprehensive package of benefits and allowances, which may include:

• Health & wellness coverage

• Retirement and or savings plans

• Allowances or benefits to support role requirements (e.g., mobility, transport, or role-specific needs such as a company car or allowance where applicable)

• Work-life balance support (e.g., flexible working, leave programs)

• Recognition and incentive programs aligned with performance and company success

The exact benefits package depends on the role, location, and employment terms as specified in the Colleague Value Proposition document that will be shared prior to the interview or at the offer discussion stage.

• Performance Bonus: Details to be shared during offer discussions

Additional Information

Relocation Assistance Provided: No