APAC IT Program Manager (Veeva CRM)

<p style="text-align:inherit">&nbsp; &nbsp; &nbsp;</p><h2><b>JOB DESCRIPTION:</b></h2><div><p><span><b>About Abbott</b></span><br /><span>Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.</span></p><p></p><p></p><p><b>The Opportunity</b></p><p>Our Commercial Delivery Solutions organization has an exciting opportunity for an <b>IT Program Manager</b> supporting the <b>Asia Pacific</b> region.<br />In this role, you will lead the planning, execution, implementation, and delivery of large‑scale Commercial solutions using <b>Veeva CRM, Veeva Vault</b>, and related technologies for the <b>Diabetes Care</b> business.</p><p></p><p>You will be a trusted technology partner, demonstrating mastery in enterprise‑level program management, application development, vendor management, and business engagement.</p><p></p><p><b>What You’ll Do</b></p><ul><li><p>Lead strategy, planning, scoping, and business case development for major initiatives.</p></li><li><p>Oversee delivery of global programs—managing scope, budget, timeline, risks, and resources.</p></li><li><p>Coordinate interdependent project activities within changing priorities and resource constraints.</p></li><li><p>Drive full program &amp; project lifecycle activities (initiation → closure).</p></li><li><p>Assess and manage scope changes, risks, and issues; escalate as needed.</p></li><li><p>Ensure performance is measured against original plans and budget.</p></li><li><p>Lead cross‑functional project teams and secure required resources.</p></li><li><p>Communicate status updates, progress reports, and decision‑support insights.</p></li><li><p>Conduct workshops, gather requirements, and create process flows.</p></li><li><p>Lead project meetings and act as escalation point for all program matters.</p></li><li><p>Bridge functional and technical teams to ensure successful implementations.</p></li><li><p>Travel up to 10% internationally as required.</p></li><li><p>Ensure compliance with Abbott IT controls, security, and corporate policies.</p></li></ul><p></p><p></p><p><b>Required Expertise</b></p><ul><li><p>Strong knowledge of <b>Veeva CRM, Veeva Vault</b>, and modules such as Align, Engage, Campaign Manager, and PromoMats.</p></li><li><p>Experience delivering solutions in <b>sales</b>, <b>marketing</b>, and connected commercial ecosystems.</p></li><li><p>Background in <b>healthcare</b> or <b>life sciences</b> technologies.</p></li><li><p>Mastery of Agile, Waterfall, or hybrid software development methodologies.</p></li><li><p>Experience leading complex programs in global, matrixed environments.</p></li></ul><p></p><p></p><p><b>Preferred Experience</b></p><ul><li><p>Bachelor’s degree in Business, Information Systems, or relevant field; Master’s degree is a plus.</p></li><li><p>10 years of IT experience across multiple business functions.</p></li><li><p>Minimum 5 years managing enterprise application development &amp; implementation projects.</p></li><li><p>Experience with:</p><ul><li><p>Global data warehouse solutions</p></li><li><p>Master Data Management (MDM)</p></li><li><p>Salesforce CRM (Healthcare/Life Sciences)</p></li><li><p>Onshore/offshore delivery models</p></li></ul></li><li><p>Strong leadership, analytical, and communication skills.</p></li></ul></div><p></p><p style="text-align:inherit">&nbsp; &nbsp; &nbsp;</p><p><b>The base pay for this position is </b></p>N/A<p style="text-align:left"><span>In specific locations, the pay range may vary from the range posted.</span></p><p style="text-align:inherit">     </p><h2><b>JOB FAMILY:</b></h2>IT Business Relationship Management<p style="text-align:inherit">&nbsp; &nbsp; &nbsp;</p><h2><b>DIVISION:</b></h2>BTS Business Technology Services<p style="text-align:inherit">&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</p><h2><b>LOCATION:</b></h2>Malaysia &gt; Selangor : Imazium, No. 8, Jalan SS 21/37<p style="text-align:inherit">&nbsp; &nbsp; &nbsp;</p><h2><b>ADDITIONAL LOCATIONS:</b></h2><p style="text-align:inherit">&nbsp; &nbsp; &nbsp;</p><h2><b>WORK SHIFT:</b></h2>Standard<p style="text-align:inherit">&nbsp; &nbsp; &nbsp;</p><h2><b>TRAVEL:</b></h2>Yes, 20 % of the Time<p style="text-align:inherit">&nbsp; &nbsp; &nbsp;</p><h2><b>MEDICAL SURVEILLANCE:</b></h2>Not Applicable<p style="text-align:inherit">&nbsp; &nbsp; &nbsp;</p><h2><b>SIGNIFICANT WORK ACTIVITIES:</b></h2>Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous walking for prolonged periods (more than 2 hours at a time in an 8 hour day)<p style="text-align:inherit">&nbsp; &nbsp; &nbsp;</p><p style="text-align:inherit">     </p><p style="text-align:inherit">     </p>