AOS Operations Manager - Clinical Services

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

The Clinical Operations Manager plays a key collaborative role, partnering with regional teams to deliver innovative, comprehensive solutions for Varian customers. This position emphasizes process optimization and strategic alignment, leveraging tools such as Microsoft 365 (Teams, Lists, SharePoint) and Salesforce (Unity Reports and Dashboards) to enhance communication, project visibility, and operational efficiency.

Key Responsibilities

Customer-Centric Strategy

• Engage with customers to understand needs and set clear expectations for Varian product implementation.
• Foster long-term relationships through consistent, value-driven interactions.

Cross-Functional Collaboration

• Coordinate training and education efforts with the Applications Director, Applications Manager, Clinical Applications Operations Manager and Resource Manager.
• Align with Sales, Project Management, and AOS teams to ensure a seamless transition from sale to full product adoption.
• Manage resource allocation for entitlements and professional services.
• Forecast and identify opportunities for incremental revenue, particularly through Multi-Year Service Agreements.

Innovation & Learning

• Explore and implement creative approaches to customer training and education.
• Contribute to continuous improvement initiatives and knowledge sharing.

Problem Solving & Ownership

• Propose creative solutions to complex challenges.
• Navigate diverse customer environments with professionalism and adaptability.

Core Values Alignment

This role supports the strategic priorities and financial goals of Varian/Siemens Healthineers by embodying the five core values:

• Listen First – Understand and anticipate customer needs.
• Win Together – Collaborate across teams to drive success.
• Learn Passionately – Embrace innovation and continuous learning.
• Step Boldly – Take initiative and lead with confidence.
• Own It – Demonstrate accountability and follow-through.

Qualifications

• Bachelor’s degree or certification as a Radiation Therapist (RTT) or as a Medical Dosimetrist.

• Minimum 1 year of relevant experience at Varian.
• Clinical experience with Varian products strongly preferred.
• Preferred prior education and training experience.

Skills & Competencies

• Excellent communication and interpersonal skills.
• Self-motivated team player with strong organizational abilities.
• Capable of managing multiple priorities in a dynamic, fast-paced environment.
• Detail-oriented with a proactive approach to problem-solving.

Who we are: We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

To find out more about Healthineers’ specific businesses, please visit our company page here.

As an equal opportunity employer, we welcome applications from individuals with disabilities.

Data Privacy: We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile where you can upload your CV. Setting up a profile also lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Register here to get started.

Beware of Job Scams: Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees.  These scammers may attempt to collect your confidential personal or financial information.  If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers career site.

To all recruitment agencies: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes. As an equal opportunity employer, we welcome applications from individuals with disabilities.