What Contract and Billing contributes to Cardinal Health
Contracts and Billing is responsible for finance-related activities such as customer and vendor contract administration, customer and vendor pricing, rebates, billing (including drop-ships), processing chargebacks and vendor invoices, and supporting the development and administration of customer and group purchasing contracts.
The Analyst, Contract and Billing supports the accurate and timely execution of contract, pricing, billing, and financial processes. This role works closely with internal teams, customers, and vendors to research discrepancies, maintain accurate records, support financial controls, and ensure contractual and billing requirements are properly reflected in applicable systems.
Accountabilities
- Supports the administration and maintenance of customer and vendor contracts, pricing agreements, rebates, billing arrangements, and related financial documentation.
- Reviews and processes billing transactions, vendor invoices, chargebacks, rebates, and pricing adjustments in accordance with established procedures.
- Maintains accurate contract, customer, vendor, and pricing information within applicable financial and enterprise systems.
- Reviews transactions and supporting documentation to identify discrepancies, incomplete information, or potential pricing and billing issues.
- Researches and assists in resolving routine contract, pricing, billing, invoice, and payment discrepancies.
- Collaborates with Finance, Sales, Customer Service, Accounts Payable, Accounts Receivable, and other internal business partners to support contract and billing activities.
- Provides timely and professional support to internal and external customers regarding contract, pricing, billing, and invoice-related inquiries.
- Demonstrates knowledge of financial processes, systems, controls, and work streams.
- Performs work in accordance with established financial controls, policies, procedures, and service-level expectations.
- Supports reconciliation activities and validates financial information to promote accuracy and completeness of transactions.
- Assists with maintaining supporting documentation and records for internal controls, audits, and financial reviews.
- Identifies opportunities to improve process accuracy, efficiency, documentation, and customer service.
- Demonstrates the ability to respond to non-standard requests from vendors, customers, and internal stakeholders and escalates complex matters when appropriate.
- Possesses strong organizational skills and effectively prioritizes multiple tasks and deadlines.
- Maintains confidentiality and accuracy when handling financial, customer, vendor, and contractual information.
- Performs additional contract, billing, pricing, and finance-related activities as assigned.
Qualifications
- 0–2 years of relevant experience, preferred.
- Bachelor’s degree in Accounting, Finance, Business Administration, or a related field, preferred.
- Previous experience in contracts, billing, pricing, accounts receivable, accounts payable, finance, or related areas is preferred.
- Strong knowledge of Microsoft Office applications, particularly Excel, Word, and PowerPoint.
- Experience working with SAP or other ERP systems is preferred.
- Strong analytical, organizational, and problem-solving skills.
- High attention to detail and ability to work accurately with financial and transactional information.
- Ability to manage multiple priorities while meeting established deadlines and service-level expectations.
- Strong written and verbal communication skills.
- Ability to work collaboratively across functions in a finance-oriented environment.
- Customer-service mindset with the ability to communicate effectively with internal stakeholders, customers, and vendors.
What is expected of you and others at this level
- Applies basic concepts, principles, and technical capabilities to perform routine tasks and assignments.
- Works on projects and assignments of limited scope and complexity.
- Follows established procedures and guidelines to resolve readily identifiable technical and operational problems.
- Reviews information and data for accuracy and escalates exceptions or more complex issues when necessary.
- Works under direct supervision and receives detailed instructions on new assignments.
- Develops functional and technical competence by performing structured work assignments.
- Builds knowledge of Cardinal Health financial processes, systems, policies, controls, and business operations.
- Collaborates effectively with team members and business partners to meet departmental goals and service expectations.
- Demonstrates accountability, attention to detail, and commitment to quality in daily work.
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
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