Job Description Summary

Job Description Summary
This role is a career entry point of the Consulting & Solutions team, having exposure to front-line customer engagement initiatives spanning from pre-sales activities to solutions implementation, with emphases on integrating and analyzing customer data to deliver meaningful insights – toward addressing desired customer outcomes. S/he will leverage comprehensive understanding of data elements and relevant customer workflow to design, articulate and quality-assure data integration to analytical outputs.

GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description

Essential Responsibilities:

Scope of this position spans across mostly larger-size healthcare institutions and industry partners, with whom GEHC collaborates to deliver desired healthcare outcomes. Building up meaningful customer dialogues, clearly articulating means-to-outcome design, and delivering effective data to workflow integration are key to success as resulting in new growth and increased customer preferability of GEHC Japan as business partner.

Essential responsibilities include (but not limited to):  

• Implements data integration (by self or in collaboration of 3rd party) and develops analytical outputs, in collaboration with engagement project managers and by conducting customer dialogues and taking feedback from more experienced colleagues.

• Liaises between customers / collaborators and GEHC global and local teams to lead new solution development plans, including pilot design and issue-solving actions (e.g., various platform-enabled solutions).

• Collaborates with product managers to and technical support/engineering staff of Service department and other teams to ensure quality delivery including appropriate planning, documentation and post-implementation solution sustainability. 

• Develops and delivers HCS-enabling solutions such as MSA-associated service applications, Dose Watch, APM (Asset Performance Management)/ CPM (Clinical Performance Management), Capacity Command Center, Open-Connect VNA (Vendor Neutral Archive), and other relevant offerings. 

Qualifications/Requirements:

・　Combined 3+ years of successful system delivery, customer support or project management experience　

・　Familiarity with data analytics and AI/ML/DL or BI tools implementation

・　Ability (learnable) to utilize cloud environments (AWS/ Azure/ Oracle, etc.) and deploy data integration SQL’s and application development tools (Java/APEX, etc.)

・　Open mindset to respectfully considering diverse viewpoints and trying new thinking styles Interpersonal skills to engage mutually beneficial dialogues with clients and colleagues alike

・　Capability of clear and concise written and verbal communication in both Japanese and English

・　Strongly compliance driven Willingness and ability to travel (domestic and international)

Desired Characteristics / Preferred Qualifications:

・　Active certification in PMP (Project Management Professional), ITIL (Information Technology Infrastructure Library) or other relevant customer-engaging IT service delivery frameworks, or equivalent proven capability

・　Successful experience in IT/network engineering, customer service, application support, or operation management consulting

・　Proficiency in data analytics and AI/ML/DL or BI tools implementation

・　Experience in healthcare industry with relevant domain knowledge

・　Multiple years of GEHC experience and familiarity with GE’s business structure and team characters

GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

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