AI Architect, Salesforce

<h2 class="text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold">The Opportunity</h2> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]">We are seeking a visionary <strong>Senior AI Architect</strong> to pioneer the integration of cutting-edge AI solutions across our Salesforce CRM ecosystem and AWS cloud infrastructure. This is a strategic, high-impact role where you'll architect and implement Generative AI applications that transform how we engage with patients, automate complex workflows, and unlock predictive insights from our data.</p> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]">You'll serve as our technical authority on the convergence of Salesforce Data Cloud, Einstein Trust Layer, and Amazon Bedrock, moving beyond simple integrations to build sophisticated "Bring Your Own Model" (BYOM) architectures that are secure, scalable, and measurably impactful.</p> <h2 class="text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold">What You'll Do</h2> <h3 class="text-text-100 mt-2 -mb-1 text-base font-bold">AI Strategy & Architecture (40%)</h3> <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="whitespace-normal break-words pl-2">Define end-to-end architecture for Generative AI solutions, integrating Salesforce Data Cloud with Amazon Bedrock and SageMaker</li> <li class="whitespace-normal break-words pl-2">Design "Bring Your Own Model" (BYOM) patterns that enable Salesforce to securely access foundational models (Claude, Titan, Llama 2) hosted on AWS via Bedrock</li> <li class="whitespace-normal break-words pl-2">Architect data ingestion and grounding strategies using RAG (Retrieval Augmented Generation) to ensure AI models have real-time access to unified customer and patient profiles</li> <li class="whitespace-normal break-words pl-2">Establish comprehensive AI governance frameworks ensuring compliance with Einstein Trust Layer standards, including data privacy, zero-data retention policies, and PII masking</li> </ul> <h3 class="text-text-100 mt-2 -mb-1 text-base font-bold">Implementation & Development (30%)</h3> <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="whitespace-normal break-words pl-2">Lead technical implementation of Model Builder and Prompt Builder within Salesforce, connecting them to external AWS endpoints</li> <li class="whitespace-normal break-words pl-2">Configure Amazon Bedrock agents and knowledge bases to execute complex tasks and retrieve proprietary data for business users</li> <li class="whitespace-normal break-words pl-2">Develop serverless middleware using AWS Lambda and API Gateway to enable low-latency communication between Salesforce Flow/Apex and AWS inference endpoints</li> <li class="whitespace-normal break-words pl-2">Oversee fine-tuning of models on AWS SageMaker when out-of-the-box Bedrock models require domain-specific adaptation for healthcare use cases</li> </ul> <h3 class="text-text-100 mt-2 -mb-1 text-base font-bold">Cross-Functional Collaboration (20%)</h3> <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="whitespace-normal break-words pl-2">Partner with Data Engineers to ensure Salesforce Data Cloud correctly ingests, harmonizes, and activates data streams from S3, Redshift, and other enterprise sources</li> <li class="whitespace-normal break-words pl-2">Collaborate with Salesforce Administrators and Developers to embed AI outputs directly into workflows (Service Console, Lightning Web Components, etc.)</li> <li class="whitespace-normal break-words pl-2">Serve as the AI subject matter expert for Product Managers, translating "AI buzzwords" into viable technical roadmaps and realistic, measurable deliverables</li> <li class="whitespace-normal break-words pl-2">Work closely with Business Systems leadership to align AI initiatives with strategic transformation goals</li> </ul> <h3 class="text-text-100 mt-2 -mb-1 text-base font-bold">Optimization & Innovation (10%)</h3> <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="whitespace-normal break-words pl-2">Monitor LLM performance metrics including latency, accuracy, and token costs; implement caching strategies and intelligent model selection logic to optimize spend</li> <li class="whitespace-normal break-words pl-2">Stay ahead of rapid evolution in the Salesforce/AWS partnership, evaluating and piloting new capabilities like Zero Copy Data Sharing and Vector Database integrations</li> <li class="whitespace-normal break-words pl-2">Drive continuous improvement through A/B testing, performance benchmarking, and user feedback loops</li> </ul> <h2 class="text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold">What You'll Bring</h2> <h3 class="text-text-100 mt-2 -mb-1 text-base font-bold">Required Technical Expertise</h3> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]"><strong>AWS AI/ML Stack:</strong></p> <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="whitespace-normal break-words pl-2">Deep, hands-on expertise in Amazon Bedrock (mandatory)</li> <li class="whitespace-normal break-words pl-2">Proven experience configuring Bedrock Knowledge Bases, Agents, and Guardrails</li> <li class="whitespace-normal break-words pl-2">Proficiency with AWS Lambda, API Gateway, IAM, and security best practices for cross-cloud access</li> <li class="whitespace-normal break-words pl-2">Working knowledge of AWS SageMaker for model training and deployment</li> </ul> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]"><strong>Salesforce AI Stack:</strong></p> <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="whitespace-normal break-words pl-2">Strong working knowledge of Salesforce Data Cloud and Einstein 1 Platform</li> <li class="whitespace-normal break-words pl-2">Experience with Model Builder and Prompt Builder setup and configuration</li> <li class="whitespace-normal break-words pl-2">Understanding of Salesforce Service Cloud and Sales Cloud architecture</li> </ul> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]"><strong>Architecture & Integration:</strong></p> <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="whitespace-normal break-words pl-2">Demonstrated experience designing RAG (Retrieval Augmented Generation) architectures</li> <li class="whitespace-normal break-words pl-2">Experience with Vector Database integrations (OpenSearch Serverless, Pinecone, or similar)</li> <li class="whitespace-normal break-words pl-2">Expert-level knowledge of REST/gRPC APIs, OAuth 2.0 flows, and named credentials for secure Salesforce-to-AWS connectivity</li> </ul> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]"><strong>Programming:</strong></p> <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="whitespace-normal break-words pl-2">Proficiency in Python (AWS Lambda, Boto3, data processing)</li> <li class="whitespace-normal break-words pl-2">Familiarity with Apex for Salesforce triggers, callouts, and custom logic</li> <li class="whitespace-normal break-words pl-2">Experience with Infrastructure as Code (Terraform, CloudFormation) is a plus</li> </ul> <h3 class="text-text-100 mt-2 -mb-1 text-base font-bold">Experience Requirements</h3> <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="whitespace-normal break-words pl-2">8+ years of experience in Enterprise Architecture, Cloud Engineering, or Data Science roles</li> <li class="whitespace-normal break-words pl-2">3+ years specifically focused on AI/ML solution design or Data Engineering</li> <li class="whitespace-normal break-words pl-2"><strong>Proven track record of deploying at least one Generative AI solution into production</strong> (not just POCs or demos)</li> <li class="whitespace-normal break-words pl-2">Experience implementing "Zero Copy" architecture between Salesforce and Data Warehouses (Snowflake, Redshift) is highly desirable</li> <li class="whitespace-normal break-words pl-2">Healthcare or regulated industry experience is a plus</li> </ul> <h3 class="text-text-100 mt-2 -mb-1 text-base font-bold">Preferred Certifications</h3> <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="whitespace-normal break-words pl-2">AWS Certified Solutions Architect – Professional</li> <li class="whitespace-normal break-words pl-2">AWS Certified Machine Learning – Specialty</li> <li class="whitespace-normal break-words pl-2">Salesforce Data Cloud Consultant or AI Associate</li> <li class="whitespace-normal break-words pl-2">Salesforce Certified Application Architect or System Architect</li> </ul> <h2 class="text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold">Knowledge, Skills & Abilities</h2> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]"><strong>LLM Fluency:</strong> Deep understanding of how large language models work, including context windows, prompt engineering techniques (Chain of Thought, ReAct, few-shot learning), embeddings, and vector search.</p> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]"><strong>Security-First Mindset:</strong> A healthy paranoia for security—understanding how to prevent prompt injection attacks, ensure data residency compliance when data leaves Salesforce for AWS, and implement zero-trust architectures.</p> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]"><strong>Strategic Communication:</strong> The ability to explain complex AI concepts to non-technical stakeholders—including C-suite executives—in clear, compelling terms without losing their attention or oversimplifying critical details.</p> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]"><strong>Problem-Solving:</strong> Ability to navigate ambiguity, make architectural trade-offs, and balance innovation with pragmatic delivery in a fast-paced healthcare environment.</p> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]"><strong>Collaboration:</strong> Experience working across technical and business teams, building consensus, and driving adoption of new technologies.</p> <h2 class="text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold">Why Join Natera</h2> <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="whitespace-normal break-words pl-2"><strong>Impact:</strong> Your work will directly improve patient experiences and healthcare outcomes for thousands of families</li> <li class="whitespace-normal break-words pl-2"><strong>Innovation:</strong> Work at the cutting edge of AI in healthcare, with access to the latest tools and technologies</li> <li class="whitespace-normal break-words pl-2"><strong>Growth:</strong> Join a rapidly scaling organization with significant investment in AI and digital transformation</li> <li class="whitespace-normal break-words pl-2"><strong>Leadership:</strong> Work alongside experienced technology leaders from Google, Meta, and other top tech companies</li> <li class="whitespace-normal break-words pl-2"><strong>Culture:</strong> Collaborative, mission-driven environment that values continuous learning and technical excellence</li> </ul> <h2 class="text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold">Compensation & Benefits</h2> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]">Natera offers competitive compensation including base salary, performance bonuses, and equity. We provide comprehensive benefits including health insurance, 401(k) matching, flexible PTO, professional development budget, and more.</p> <hr class="border-border-200 border-t-0.5 my-3 mx-1.5"><div class="content-pay-transparency"><div class="pay-input"><div class="description">The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.</div><div class="title">Austin, TX</div><div class="pay-range"><span>$152,800</span><span class="divider">—</span><span>$191,000 USD</span></div></div></div><div class="content-conclusion"><p><strong>OUR OPPORTUNITY</strong></p> <p>Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.</p> <p>The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.</p> <p><strong>WHAT WE OFFER</strong></p> <p>Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program!</p> <p>For more information, visit <a href="http://www.natera.com/" data-cke-saved-href="http://www.natera.com/">www.natera.com</a>.</p> <p>Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide.</p> <p>All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws.</p> <p><em>If you are based in California, we encourage you to read this important information for California residents. </em></p> <p>Link: <a href="https://www.natera.com/notice-of-data-collection-california-residents" target="_blank">https://www.natera.com/notice-of-data-collection-california-residents/</a></p> <p>Please be advised that Natera will reach out to candidates with a @<a href="http://natera.com/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=http://natera.com&source=gmail&ust=1657718972773000&usg=AOvVaw3zRwaIiu7070kJKNG4hjRm">natera.com</a> email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes.</p> <p>For more information:<br>- <a href="https://www.bbb.org/article/tips/12261-bbb-tip-employment-scams" target="_blank">BBB announcement on job scams</a> <br>- <a href="https://www.fbi.gov/investigate/cyber" target="_blank">FBI Cyber Crime resource page</a> </p></div>