Aftermarket Leader

About Us:

Afinitas, med hovedkontor i St. Louis, Missouri, er en global leder inden for udstyr, formningssystemer og vigtige tilbehørsprodukter, der understøtter transport, vand og forsyning af præfabrikerede betoninfrastrukturer over hele verden. Vi leverer brancheførende produktionsudstyr, højtudviklet forskalling og et bredt sortiment af præfabrikerede beton-, el- og byggetilbehør samt strukturelle produkter og systemer designet til bro-, motorvejs- og tunge byggeprojekter. Afinitas er en del af BW Forsyth Partners, LLC, investeringsgruppen under det globale produktions- og ingeniørkonsulentfirma Barry-Wehmiller, en organisation med en omsætning på 3 milliarder dollars og næsten 12.000 medarbejdere, der er forenet af en fælles overbevisning: at bruge forretningens styrke til at skabe en bedre verden.

 

 

Job Description:

OVERVIEW

This role will be a mix of executing operational activities such as creating quotes and order entry along with working to strategically grow the aftermarket business through leading and developing the customer service team, making periodic visits to customer sites to understand needs and promote services & offerings, closely collaborating with internal teams within sales, engineering, product management, service, and ops to execute and align with customer’s needs. Additionally this role will lead a team of 2 Aftermarket Representatives selling company products, engineered upgrades, and parts packages to new and existing customers.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES

• Aftermarket sales is focused on driving growth of spare parts, replacement molds and upgrades, Alliance Part Packages, service contracts, and other products as determined by the business to support growth of Afinitas aftermarket.
• Leadership and development of the Danish Aftermarket team. Establishing goals, setting priorities, and coordinating activities for Aftermarket Representative team members to achieve or exceed business and financial objectives.
• Executing operational activities including creating customer quotations, quote follow up, order entry, investigating customer order history and part # investigation.
• Manage key P&L drivers, ensuring optimal availability, reliability, and budgetary performance; including but not limited to setting sell prices, reviewing and recommending part stocking levels, and analyzing sales financial data to identify trends and opportunities.
• Analyze business metrics, identify performance gaps, and implement effective countermeasures.
• Support, develop and execute strategic plans to maximize business potential, expand penetration in current European markets, and assess opportunities in adjacent market spaces.
• Support monthly forecasts and annual budgets for the Denmark Aftermarket department.
• Provide technical information by answering questions and requests; demonstrate company’s product capability by preparing and conducting sales presentations and training materials as necessary.
• Negotiate terms and pricing on sales contracts; close orders to meet sales budgets and quotas
• Coordinate sales efforts with other Sales and Service team members as necessary.
• Collaborate with internal departments in all areas related to new and/or aftermarket sales processing; coordinate the transfer to operations upon order acknowledgement 
• Monitor competitive activity and trends in the marketplace; determine value management/positioning of company product in the market and competitive differentiation
• Represent the company at trade shows, voice of the customer visits, and other promotional activities.
• Collaborate with other E&A Aftermarket Leaders to drive efficient and accurate cross-site quoting - Denmark, Germany, US
• Drive exceptional communication across aftermarket teams focusing on customer updates related to accurate commitment dates and timely updates and intercompany communications.
• Collaborate and cooperate with internal departments (ops, supply chain, engineering) to set and successfully achieve order lead times to customers, maximizing OTD performance.

QUALIFICATIONS & ABILITIES

• Bachelor’s degree in Business, Engineering or similar.
• 5 plus years Sales experience, preferably within a similar industry.
• The ability to execute strategies focused on organizational growth.
• Previous Leadership experience.
• Previous experience developing training materials for an environment which specializes in capital equipment or machinery.
• Excellent communications skills, to be able to explain technical information clearly.
• Ability to manage time and multiple projects. 
• Ability to think analytically and creatively. 
• Ability to accurately interpret/read manufacturing drawings

WORK ENVIRONMENT

This is an office position associated with a manufacturing facility, with travel to customer plants. The employee must be able to correctly wear and use any Personal Protective Equipment (PPE) required by the employer when in manufacturing areas.

CORE COMPETENCIES

Action Oriented – Taking on new opportunities and tough challenges with a sense of urgency, high

energy, and enthusiasm.

Builds Effective Teams - Building strong identity teams that apply their diverse skills and perspectives to achieve common goals.

Builds Networks - Effectively building formal and informal relationship networks inside and outside the organization.

Business Insight - Applying knowledge of business and the marketplace to advance the organization's goals.

Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.

Communicates Effectively – Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Customer Focus – Building strong customer relationships and delivering customer-centric solutions.

Drives Results – Consistently achieving results, even under tough circumstances.

Manages Complexity – Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.

Resourcefulness – Adapts to changing circumstances and priorities; effectively copes with unexpected interruptions, delays, and demands.

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At Barry-Wehmiller we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job.  If your experience is close to what you see listed here, please still consider applying.  We know that our differences often can bring about innovation, excellence and meaningful work—therefore, people from all backgrounds are encouraged to apply to our positions.  Please let us know if you require reasonable accommodations during the interview process. ​

 

 

Company:

Afinitas