Administrative Services Associate - Global Clinical Supplies Operations

Job Description

Administrative Associate II – US GCS Operations

Join our company and be part of a team that is at the forefront of delivering innovative health solutions. We are seeking a dedicated Administrative Associate to support Global Clinical Supplies Operations at our West Point, PA facility. Performs administrative/clerical tasks supporting the West Point Clinical Operations team.  Responsible for the archival of cGMP documentation among other clerical duties for administrative support. If you are passionate about making a difference and thrive in a dynamic environment, we would love to hear from you.

Responsibilities

• Provide comprehensive administrative support and office management for GCS Packaging with specific focus on GMP record archival and retrieval for WP Clinical Supplies Operations

• Requires basic knowledge and understanding of SOPs for the organization and Division, as well as, specialized terminology commensurate with the position.

• Demonstrate self-sufficiency and train team members as appropriate on archival processes in alignment with procedures.

• Proactively manage daily and weekly priorities and independently resolve

• Partner with internal and external stakeholders and integrate effectively with other team members.

• Demonstrate experience in GMP Administrative support, including verbal and written communication.

• Maintain databases, general and department or Division specific applications.

• Regularly perform independent basic research via basic internet and intranet searches

• Utilize SAP for ordering, expensing and purchase orders. Manage expenses in a timely manner in alignment with budget and production needs.

• Perform general secretarial/clerical duties in support of Clinical Operations

• Coordinate and perform multiple tasks while understanding project principles and technical skills.

• Work in teams or independently as needed to complete work assignments.

• Assist team with designated tasks on a prioritized basis and problem-solve when appropriate.

• Schedule and plan complex meetings; coordinate and schedule travel arrangements.

• Complete complex/international travel expense reports in a timely fashion..

• Maintain confidentiality and professionalism.

• Assist with interview scheduling and onboarding of new hires across working level of GCS (clinical packaging technicians, distribution technicians, etc).

• Occasionally produce/complete various work assignments requiring process improvement ability, independent judgment, creativity, and problem-solving skills.

• Occasionally coordinate special projects.

Educational Qualification:

• High School Diploma or equivalent.

Required Skills & Experience:

• Minimum of 3 years Administrative Assistant experience.

• Advanced computer skills using MS Outlook, MS Teams, WORD, EXCEL, PowerPoint, and operations of other company internal systems.

• SAP-CONCUR-ARIBA experience processing Expense Reports, Purchase Orders, Payment Requests, Vendor Add Forms, as well as reporting within these systems.

• Ability to handle and prioritize many simultaneous assignments.

• Extraordinary attention to detail.

• Outstanding communication, collaboration, and people skills.

Preferred Skills & Experience:

Demonstrated experience working in a GMP regulated environment.

#MSJR

Required Skills:

Administrative Support, Administrative Support, Clerical Skills, Collaborative Communications, Database Management, Data Entry, Detail-Oriented, Document Management, Email Management, Event Planning, File Management, GMP Compliance, Inventory Management, Meeting Management, Microsoft PowerPoint, Office Management, Oral Communications, Payment Handling, Process Improvements, Processing Expense Reports, Project Coordination, Purchase Order Management, Purchase Orders, Researching, Scheduling Interviews {+ 2 more}

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics.  As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities.  For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

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We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts

San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

No Travel Required

Flexible Work Arrangements:

Not Applicable

Shift:

Not Indicated

Valid Driving License:

No

Hazardous Material(s):

n/a

Job Posting End Date:

05/21/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.