Accounts Receivable Collections Specialist

The AR Collections Specialist will work to identify and contact our customers (hospitals) to collect overdue and aging accounts receivable.  This position will develop a positive relationship with our customers to collect receivables according to the agreed-upon payment terms, as well as to resolve discrepancies on POs in order to bill the customer and obtain full payment.  The Collections Specialist will make managers aware of any problems affecting their relationship with the customers, and he or she will work with the Accounts Receivable Processing team to maintain department standards for Days Sales Outstanding (DSO), aged receivables, and PO collection.

Essential Functions:

• Promptly identifies and contacts customers to collect overdue invoices

• Develops positive relationships with customers

• Analyzes and resolves administrative errors that are delaying invoicing or payments

• Collects PO’s from sales reps and hospitals to invoice the customer timely

• Maintains department standards for days sales outstanding, aged receivables, and PO’s

• Documents collection activities and maintains organized records; filing is required as needed

• Participates in special projects as assigned

• Adheres to the letter and spirit of the company Code of Conduct, the AdvaMed Code, MedTech Code, and all other company policies.

• Ensures Compliance with applicable governmental laws, rules, and regulations, both in the United States and internationally, by completing introductory and annual training and maintaining knowledge of compliance as it applies to your role

• Represents the company in a professional manner and uphold the highest standards of ethical business practices and socially responsible conduct in all interactions with other employees, customers, suppliers, and other third parties 

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. 

Qualifications:

• Three to five years of collections experience

• Ability to handle high volume data entry

• Outstanding organizational skills; detail oriented

• Excellent communication and interpersonal skills

• Positive attitude and customer focused

• Ability to work in fast paced environment; Multi-tasking abilities required for successful job completion

• Working knowledge of MS Office; MS Excels skill strongly preferred

Physical Demands:

The physical demands listed here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Required to sit; climb or balance; and stoop, kneel, crouch or crawl

• Required to regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds

• Required to possess specific visons abilities, including: close vision, distance vision, color vision, peripheral vision, depth perception and capacity to adjust focus