Account Representative - Collections

The Collections Account Representative is responsible for working directly with customers and internal departments to recover outstanding balances. This role involves researching, investigating, and resolving payment discrepancies, as well as addressing issues that arise throughout the collection process. The representative plays a key role in ensuring timely resolution while maintaining positive customer relationships.

This position reports to the Manager of Collections and is part of the Finance and Accounting Team located in Coralville, Iowa, and will be an on-site role.  

In this role, you will have the opportunity to:

• Works with clients to collect outstanding debts while ensuring collection targets are met to maintain positive cash flow
• Identifies slow-moving or delinquent accounts and communicates key details to management to support escalation and further follow-up
• Investigates and resolves account issues in a timely and efficient manner

The essential requirements of the job include

• High school diploma or (equivalent) with 2+ years experience

• Experience in Collections, Accounts Receivable or relevant IDT experience preferred.

• Excellent computer skills that include Microsoft Office applications and proficiency in typing. 

It would be a plus if you also possess previous experience in:

• Experience with SAP and Salesforce (CRM) preferred.

IDT, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

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We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact:1-202-419-7762 or applyassistance@danaher.com.