Account Manager - (Capital Equipment) London

This is where your work makes a difference.

At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job—you will find purpose and pride. 

THIS IS WHERE you build trust to achieve results

As an Account Manager, you take pride in representing Baxter and our products. Your keen understanding of our deep portfolio of products and belief in the value and quality they provide to patients fuels your confidence. Our customers trust you and appreciate your knowledge and curiosity when finding solutions to meet their needs. You enjoy being on location, forming relationships, and establishing trust with the doctors and nurses who use Baxter solutions every day.

As our primary connection to the healthcare professionals who rely on our products to save and sustain lives, you are the face and voice of our solutions. You enjoy seeing the connections between teams and how they work together to drive business results. The insights and feedback you share with your team and to cross-functional partners help validate and inform priorities and changes.

Your Team

We embrace opportunities to connect with the doctors and nurses that use our products every day to save and sustain lives. Observing their work, understanding their needs, and building strong partnerships are integral to our success.

We're a friendly, collaborative group of people who push each other to do better every day. We find unique strategies to close deals and expand our skills by challenging ourselves and others. Whether out in the field with a partner or taking on challenges with your territory team, you always have camaraderie and support to help accomplish your goals.

We are seeking a dynamic and enthusiastic Account Manager covering London to lead and grow existing customer relationships, identify new opportunities and drive revenue growth within the Welch Allyn and legacy Hillrom product groups.

What you'll be doing

• Business Development; identify and pursue new business opportunities within the space of low acuity vitals signs, acute hospitals beds & surfaces and diagnostic cardiology. Developing and executing sales strategies to achieve revenue targets.

• Sales; Negotiation and leading the sales process from initial contact to full implementation of your solution with specific focus on identifying a customer challenge and positioning of the solution.

• Customer relationship management; building and maintaining strong relationships with existing customers (installed base), understanding their needs and providing tailored solutions to drive adoption of technology in areas such as patient deterioration, early mobility, safe patient handling, pressure injury prevention. Find opportunities to promote the Baxter solution around the bed space.

• Data Analysis and reporting; use data and insights to adapt local sales strategies and optimise performance.

• Collaboration, working cross functional with therapy, medical, marketing bringing in expertise to enhance the customer experience and identify the challenge you are solving.

• CRM & Funnel Management ; use CRM tools to build and track funnel, record customer interactions and engagement levels ensuring personalized follow-up and support.

What you'll bring

• Bachelor’s degree in Marketing, Business Administration, or a related field or equivalent experience.

• Minimum of 5 years experience within the medical device field – consistent track record selling to the NHS.

• Excellent communication, negotiation and social skills.

• Strong business insight.

• Ability to work in a fast-paced environment with a strong attention to detail and ability to prioritise a busy territory and workload.

• The ability to handle complex opportunities.

What are some of the benefits of working at Baxter?

• Professional development opportunities

• Pension

• High importance placed on work life balance

• 25 days annual leave (increasing with service)

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Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

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