Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life

The Associate HR Shared Services Specialist provides centralized HR administration and operational support across a range of Human Resources processes and programs, including Global Rewards, Global Talent & Leadership Development, Global HR Operations, and Employee Relations. This role partners across the HR function to ensure transactions are processed accurately, programs are administered effectively, and employees and managers receive timely, high-quality support.

Responsibilities may include the following:

• Provide centralized HR administration and operational support across a variety of HR programs and processes, with a primary focus on employee benefits, and HR Operations.
• Administer and support employee benefits programs and recurring operational processes, ensuring accurate and timely execution in accordance with established policies, procedures, and local requirements.
• Process and validate benefits and HR-related transactions, employee reimbursements, allowances, and other inputs that may impact employee payments and experience.
• Serve as a point of support for employees and managers, providing guidance and resolving inquiries by applying established processes, policies, and service standards.
• Coordinate with internal HR teams, payroll, finance, and other cross-functional stakeholders to ensure effective end-to-end execution of assigned processes and timely resolution of operational issues.
• Partner with external vendors, where applicable, to support benefits administration, exchange required information, resolve issues, and follow up on service delivery.
• Monitor assigned cases, transactions, and recurring activities against established timelines and service levels, proactively identifying items requiring follow-up or escalation.
• Support benefits implementations, system enhancements, process transitions, and other regional initiatives, including requirements gathering, validations, testing, documentation, and operational readiness activities.
• Support compensation-related operational activities and escalation cases in coordination with the appropriate teams.
• Perform operational controls and validations to help ensure process accuracy, data integrity, and compliance with established policies and requirements.
• Support audit activities by preparing, reviewing, and validating required documentation and process information.
• Participate in continuous improvement and standardization initiatives, including process simplification, workflow optimization, automation, self-service, and system improvements.
• Develop and maintain process documentation, work instructions, and other operational materials to support process consistency and knowledge continuity.

Required knowledge and experience:

• 1 year of experience in HR Program Administration
• 1 year of experience in HR Policies
• 1 year of experience in Human Resources Information Systems
• Data Analysis
• Fluent English level
• Knowledge Management
• Problem Solving
• Detail Oriented
• Cross-Functional Collaboration
• Customer Service
• Process Improvement
  

 

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

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Recruitment Fraud Alert 

We are aware of phishing scams targeting job seekers. Please keep the following in mind: 

Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses. 

Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate. 

If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments. 

If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at AskHR@medtronic.com. 

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
 

 

 

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This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).