客户经理 - 分子诊断和测序仪器

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

职位概述:
负责指定区域内客户管理以及达成业务指标

主要工作职责:
1. 向客户（终端客户）推广及销售部门产品，及时解决产品出现的问题，完成或超过月度和年度指标
2. 准确的月度和季度销售预测
3. 配合维修工程师和应用技术专员进行仪器安装，进行仪器标示应用范围内的培训
4. 更新客户资料，拜访重点客户，传递产品标示应用范围内的信息，并及时得到用户的反馈
5. 与市场和应用技术支持协作以确保客户满意度
6. 及时获取最新的市场和竞争信息
7. 监督管理所辖区域内的销售和应用支持专员，包括但不限于：辅导，培训，指派工作，绩效评估，约束员工，处理投诉，解决问题

基本任职资格:
1. 生命科学或相关领域硕士及以上学历
2. 英语说写能力俱佳
3. 熟练应用微软办公软件
4. 产品和应用的专业知识

5. 5年以上相关行业销售，应用支持，客户服务或培训等外企管理工作经验

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.