Senior Process Operator (B-Shift)

Business Introduction
We manufacture and supply reliable, high-quality medicines and vaccines to meet patients’ needs and drive our performance. Our network of 37 medicines and vaccines manufacturing sites delivered 1.7 billion packs of medicines and 409 million vaccine doses in 2024 to help make a positive impact on the health of millions of people. Our supply chain is not just core to our operations; it’s vital to bringing our innovations to patients as quickly, efficiently and effectively as possible. Technology is transforming how we manufacture medicines and vaccines, enabling us to increase the speed, quality and scale of product supply. We need the very best minds and capability to help us on our journey to make more complex products, harnessing the power of smart manufacturing technologies including robotics, digital solutions and artificial intelligence to deliver for patients.

Position Summary

You will operate and maintain manufacturing equipment to produce high quality products safely and reliably. You will work closely with operators, technicians and leads to troubleshoot issues and improve process performance. We value practical problem-solvers who learn quickly, take ownership and help others grow. This role offers clear career progression, meaningful impact on supply continuity, and the chance to contribute to GSK’s mission of uniting science, technology and talent to get ahead of disease together.

As a Production Senior Process Operator, you will Operate, challenges and cleans equipment, according to appropriate to SOPs, JSAs, and batch documents to deliver high quality products manufactured in a safe way to fulfil the needs of the supply chain. Monitors equipment for excessive rejects. Performs all duties in accordance with regulatory and OSHA requirements. Ability to changeover and set up equipment to design specifications including performing all SAP changeover tasks. Identified as the SME for all systems interaction and operations and proficient at all SOPs, JSAs, and OSW for the relevant area documents. Leads the creation of standards/systems to increase business results.

Key Responsibilities:

• Operates, challenges, replenishes consumable supplies, cleans equipment, and all the duties needed by the business in accordance with cGMPs, Batch Documentation, SOPs, ZSPs and JSAs as required and responsible for maintaining inspection readiness of area with minimal supervision.

• Actively participates and owns monitoring equipment for excessive rejects/ stoppages and utilizes performance data to escalate any problems occurring in the area that affects product quality, safety and other aspects of line performance.

• Trained in the GSK Production System standards (i.e., 5s, standard work, problem solving, Gemba, process confirmations, and performance management) towards the goal of Zero Accidents, Zero Defects, and Zero Waste.

• Participates in performance management entry, steps 1-3 of problem solving, and performing/maintaining OSW and 5S.

• Delivers against safety, quality, waste & performance objectives defined by strategy deployment and identifies and recommends areas for process improvement or alternative operating methods to increase efficiency.

• Recognized as an expert on operations/process and possesses the ability to troubleshoot and resolve minor equipment production stoppages. 

• Operator possesses considerable knowledge of the job and is reliable and able to produce high quality and high quantity work.

• Utilizes systems/applications required for job performance (i.e. DELTA, my Learning, Free Weigh, DISY, Active Plant, IP21, SAP basic transactions for meeting production supply, etc.).

• Works in coordination with other associates, assistants, and/or technicians to carry out daily job responsibilities, including recognizing and assisting with troubleshooting technical issues and providing information to the next supervisory level.

• Demonstrates the ability to describe the technological theory of operation, product flow through equipment, and able to identify the function and purpose of all sensors, limit switches, and proximity sensors.

• Demonstrates the ability to conduct equipment set up changeovers and start of batch activities to the designed specifications without start up issues. Ability to certify on multiple technologies and flow to the work as needed by the business.

Why You?

We are seeking professionals who want to grow in a hands-on manufacturing role. This position is onsite in the United States and requires shift work in a regulated manufacturing environment. We encourage candidates of all backgrounds to apply. If you want to progress in a team that values safety, learning and practical problem solving, we want to hear from you. B-Shift is Sunday through Tuesday 5:30 PM - 6:00 AM and an alternate 8-hour shift alternating Wednesday's.

Why you?

Basic Qualifications:

We are looking for professionals with these minimum required skills to achieve our goals:

• High School Diploma or GED

• 5+ years experience in Production Operator role

• 3+ years experience working at GSK

• OJT certified in all work centers in packaging or the majority of work centers in manufacturing

• Demonstrated performance in all Process Operator job roles

Preferred Qualifications:

We are looking for professionals with these required skills to achieve our goals:

• Associate Degree or equivalent education

• Basic reading, writing and mathematical skills

• Basic computer skills and understanding and operational computer skills, MS Word, and MS Excel.

• Ability to work accurately with figures and information

• Ability to use and analyze data effectively

• Must be mechanically inclined with the ability to learn the operation, read gauges and instrumentation, and any equipment related to the production of medical devices and/or pharmaceutical products

• Strong attention to detail and ability to create and follow detailed documentation.

• Ability to follow both written and verbal instruction.

Skills:

• Basic reading, writing and mathematical skills

• Advanced computer skills and understanding and operational computer skills, MS Word, and MS Excel

• Ability to proficiently utilize basic hand tools

• Ability to work accurately with figures and information

• Must be mechanically inclined with the ability to learn the operation, read gauges and instrumentation, and any equipment related to the production of medical devices and/or pharmaceutical products

Traits:

• Visual inspection and attention to detail

• Strong attention to detail and ability to create and follow detailed documentation.

• Ability to follow both written and verbal instruction.

• Thorough understanding of Overall Equipment Effectiveness

• Advanced computer skills (focused on MS Office) use software to analyze data & troubleshoot

• Ability to work independently

• Ability to train others on job related tasks

• Ability to set up equipment to scale measurements without assistance

• Competent at problem solving utilizing 6 step process that identifies root cause

Physical Job Requirements:

• Ability to climb, kneel, stoop, balance, crawl, crouch, reach, sit, stand, walk, push, pull, grasp, feel, talk, hear, lift, and perform tasks as defined by the specific role.

• Ability to work overtime as needed.

• Must be able to wear gloves, eye protection, and protective clothing as required by the specific job role.

• Must be able to handle up to 40 lbs. of materials

• Must be able to work inside a manufacturing environment where there may be exposure to noise, moving mechanical parts, and various drug compounds as the specific role mandates.

• Must be able to flow to the work as needed and operate at a high energy fast-paced environment

• Ability to learn at a rapid pace to support training module expectations

• Ability to work up to 12.5 hrs. in one shift

About the Zebulon Site

GSK’s Zebulon site is a global supplier of Respiratory and Solid Dose medicines to patients around the globe and the largest GSK Pharmaceutical secondary manufacturing site in North America.  The site is located less than 30 minutes from downtown Raleigh, Wendell, Knightdale, Rocky Mount and Wake Forest.

Key differentiators about GSK and Zebulon:

• Our commitment to inclusion is seen diversity as a critical advantage of ours

• Our focus on cultivating a positive work environment that cares for our employees

• Demonstrated opportunities for continued career growth driven by individual ambition

• Leaders that care about their teams and growth of both individuals and the company

• A priority focus on Safety and Quality

• Clean and GMP compliant work environment   

• Onsite cafeteria                                                 

• Onsite gym                                                           

• Temperature-controlled                                  

• Licensed onsite Health & Wellness clinic     

#Earlycareers

Work Environment
This role is **on-site** and requires physical activity throughout the shift. You’ll work in a temperature-controlled manufacturing environment with protective gear provided. If you’re looking for a role where you can grow your career and contribute to a team that values safety and quality, we encourage you to apply!

Inclusion
We value inclusion and encourage applications from people with different backgrounds, experiences and perspectives. We hire for skills and potential and support careers through training and mentorship.

How to apply
If this role matches your skills and ambitions, we encourage you to apply. Tell us about times you solved process problems, trained colleagues, or improved equipment performance. We look forward to learning about you.

Please visit  GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees.

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

If you require an accommodation or other assistance to apply for a job at GSK, please contact the appropriate Recruitment Staff by emailing us at - usrecruitment.adjustments@gsk.com

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.

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